Office & Operations Manager, Residence

Position: Office & Operations Manager, Residence Life
Job Description:

Office & Operations Manager, Residence Life Housing & Residence Life Who We Are Seattle Pacific University is a Christian university fully committed to engaging the culture and changing the world by graduating people of competence and character, becoming people of wisdom, and modeling grace-filled community.

Housing & Residence Life plays a vital role in the student experience  believe students learn and grow both inside and outside the classroom, and our residential communities are designed to foster belonging, personal growth, leadership development, academic success, and spiritual formation. Through intentional support, operational excellence, and student-centered service, the Housing & Residence Life team helps create a safe, welcoming, and engaging living-learning environment for approximately 1,500 residential students.

The Residence Life Office and Operations Manager position supports Seattle Pacific University’s mission by contributing to a Christ‑centered learning and working community committed to academic excellence, service, and engagement with the world. In this role, the employee brings their skills, gifts, and professional expertise to work that matters—serving students, colleagues, and the broader University community in ways that reflect SPU’s values and purpose.

To that end, all University employees are required to be aligned with and supportive of SPU's Statement of Faith and its derivative policies and lifestyle expectations.

What We Need Seattle Pacific University is seeking a Residence Life Office & Operations Manager to provide operational leadership and administrative management for the Office of Housing & Residence Life.

The Residence Life Office & Operations Manager position supports Seattle Pacific University’s mission by contributing to a Christ centered learning and working community committed to academic excellence, service, and engagement with the world. In this role, the employee brings their skills, gifts, and professional expertise to work that matters—serving students, colleagues, and the broader University community in ways that reflect SPU’s values and purpose.

To that end, all University employees are required to be aligned with and supportive of SPU's Statement of Faith and its derivative policies and lifestyle expectations.

This position serves as a key member of the Housing & Residence Life team, overseeing office operations, departmental systems, student employee supervision, communications, technology platforms, budget support, and administrative processes that support the residential experience. The Office & Operations Manager serves as an important resource for students, families, campus partners, and Residence Life staff while helping ensure the smooth operation of one of the university's most visible student-facing departments.

The ideal candidate is highly organized, detail-oriented, technologically savvy, and committed to providing exceptional customer service. This role requires someone who enjoys managing systems and processes while also building positive relationships and supporting student success.

This position may be filled in one of two ways:

As a traditional Office & Operations Manager position based on campus; orAs a live-in Office & Operations Manager who also participates in the Residence Life on-call rotation and emergency response program.

Candidates interested in the live-in option will receive additional information regarding housing accommodations and on-call responsibilities.

What You'll DoOffice & Operations Leadership Provide overall operational management and coordination for the Office of Housing & Residence Life Serve as a member of the Housing & Residence Life administrative leadership team Coordinate departmental processes and operational initiatives that support residential students and staff

Support professional staff transitions, onboarding, and department operations

Administrative Support Provide administrative support to the Director of Housing & Residence Life Coordinate calendars, meetings, travel arrangements, correspondence, agendas, and event logistics

Assist with departmental meetings, reports,…