Front Desk Coordinator

Puget Sound Eye Care is seeking a full-time Front Desk Coordinator to join our team. This position will primarily be based in our Seattle location, with the ability to work occasionally in our Factoria office considered a plus.

As a Front Desk Coordinator, you will play an important role in creating a welcoming, organized, and efficient experience for our patients. You will be one of the first points of contact for patients and will help support the daily flow of a busy, fast-paced family eye clinic.

This is a great opportunity for someone who enjoys helping people, staying busy, working as part of a team, and supporting both patients and providers in a professional eye care setting.

• Competitive pay, based on experience.
• Paid holidays.
• Paid vacation and personal leave.
• Medical insurance benefits.
• Retirement benefits.
• A supportive, team-oriented work environment.
• The opportunity to work with a diverse patient base in a well-established eye care practice.

This is a full-time position primarily based in our Seattle location. Our offices are open Monday through Saturday, and this role requires availability to work alternating Saturdays. Occasional availability to work in our Factoria office is a plus.

• Greet patients and help create a friendly, welcoming front desk experience.
• Answer phones and respond to patient inquiries.
• Schedule patient appointments.
• Complete patient registration and check-in tasks.
• Enter and update patient information accurately.
• Verify insurance benefits.
• Maintain, organize, and respond to correspondence, communications, and verbal inquiries from patients and other relevant parties.
• Assist with faxing, scanning, and other clerical duties.
• Support the front desk team in keeping the office running smoothly and efficiently.
• Help maintain a professional, organized, and patient-focused environment.

• Friendly, professional, and customer-service oriented.
• Comfortable working with patients of all ages and backgrounds.
• Excellent attention to detail.
• Strong multitasking skills.
• Able to work well under pressure in a fast-paced environment.
• Works exceptionally well with others.
• Reliable, energetic, and team-oriented.
• Computer literate.
• Strong problem-solving skills.
• Prior medical office, optometry, or paraoptometric experience is preferred but not required.
• Experience with Crystal or other practice management software is a plus.
• Bilingual abilities, especially Spanish, Mandarin, or Cantonese, are a plus.

Puget Sound Eye Care is a busy, well-established family eye clinic with locations in Seattle and Factoria. Our team is committed to providing high-quality eye care in a friendly, professional, and patient-focused environment.

With 6 optometrists on staff and a diverse patient base, our practice offers a dynamic workplace where team members can stay busy, continue learning, and make a meaningful impact on the patient experience every day. We are looking forward to welcoming a new Front Desk Coordinator who is excited to support our patients, work closely with our team, and help keep our clinic running smoothly.

Puget Sound Eye Care is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.