Administrative Services Coordinator

Administrative Services Coordinator

King County's Office of Risk Management Services is seeking a self-motivated and resourceful individual to join our team. The Administrative Services Coordinator position provides customer service to the public, supports the administration of division programs, and coordinates a variety of administrative projects and systems. This role requires someone who is highly organized, detail-oriented, and comfortable handling technically complex assignments. The ideal candidate is team-oriented, proactive, and identifies their success through the success of the organization.

This position offers an excellent opportunity to apply and develop skills in project management, administrative support, customer service, data processing, financial management, workflow coordination, and collaborative teamwork.

The Office of Risk Management Services provides both internal and external services that help King County operate responsibly, transparently, and effectively. Our work includes:

• Claims – Investigating and resolving claims made against King County quickly and fairly.
• Insurance – Managing the County's self-insurance program and purchasing additional coverage as needed.
• Contracts – Guiding departments on insurance requirements and assisting with complex contractual claims.
• Recovery Services – Seeking reimbursement for damages or injuries caused to King County by negligent third parties.
• Enterprise Risk Management (ERM) – Identifying risks and supporting departments with data, consultation, and action planning.
• Finance & Administration – Delivering financial, budgeting, and administrative support for the division.
• Open Government – Advancing government transparency through the Public Records Program, Ethics Program, Financial Disclosure, and Lobbyist Disclosure.

To learn more about ORMS, visit our website.

The successful candidate for this position will at a minimum, be able to demonstrate skill and ability to:

• Set-up tort and recovery claims, read and summarize claimant statements, and handle sensitive and confidential information appropriately;
• Identify and recommend improvements to claims system workflows; participate in testing and validating system modifications to ensure accuracy and operational effectiveness;
• Respond to public records inquiries and initiate requests within the agency's records management system;
• Provide customer service to internal and external customers via telephone, email, and in-person interactions, including resolving sensitive or complex situations with professionalism and sound judgment;
• Perform financial support duties, including payment plan setup and management, assistance with Accounts Payable, Accounts Receivable, and Payroll;
• Review and approve Purchasing Card (P-Card) transactions and maintain documentation to support audit and compliance standards;
• Coordinate travel requests and process employee reimbursements;
• Assist in coordinating team workload, monitoring task completion, and supporting effective communication to advance section goals and projects;
• Participate in strategic planning activities and support the development, implementation, and revision of agency policies, procedures, and administrative systems;
• Contribute to the planning, coordination, and administration of assigned programs or projects;
• Assist with data collection, validation, and analysis, and prepare summary reports to support operational decision-making and program evaluation;
• Assist in the development and/or revisions to administrative systems, develop monitoring and tracking systems to support work activities; administer and monitor such systems;
• Represent the division on internal committees, work groups, or task forces as assigned;
• Maintain accurate and organized records across multiple electronic databases in accordance with records management requirements;
• Perform other duties and responsibilities as assigned.

You would be great for this role if you:

• Have experience providing high-level administrative support;
• Have experience working with large amounts of data, using multiple databases, and ensuring accuracy through consistent data entry, verification, and quality-control practices;
• Hav…