Administrative Specialist III

Administrative Specialist III

This job opportunity is internal to King County and is only open to current King County employees. King County Information Technology, Radio Communication Services (RCS) provides services to first responders and other public safety, emergency, and government internal and external King County agencies. RCS is seeking a full-time position that will perform administrative support duties that will include customer service, procurement, records management, accounts payable/receivable, shipping/receiving, staff support, and other general administrative duties as assigned.

This position will cover walk-in customers, front-counter parts sales, fielding the radio shop main phone line and email, as well as a variety of administrative tasks to support RCS operations. The successful candidate will support daily operational, procurement, and customer-service functions using Microsoft Office, Oracle EBS (iProcurement/iExpense), and Dynamics 365 Field Services. The role includes procurement and inventory management such as ordering radio equipment, installation parts, tools, and supplies;

processing depot repairs; creating purchase requests; and maintaining accurate inventory records in Dynamics 365. The specialist will also handle financial and administrative processing by generating purchase requisitions, submitting expense reports, supporting accounts receivable, and managing incoming mail. Additional responsibilities include office and logistics support such as managing office and janitorial supplies, coordinating shipping for parts and equipment repairs, receiving delivered goods, notifying requesters, and updating inventory systems.

The position also provides backup operational support to the RCS Business Finance Officer III role by monitoring work tickets for month-end revenue collection and assisting with customer accounts and assets. Customer-facing duties include front-counter service, greeting walk-in customers, assessing service needs, routing requests to technicians, processing part sales and customer orders, managing phone inquiries, and directing callers to the appropriate staff member.

King County Information Technology (KCIT) uses the power of technology to digitally transform King County. Building vibrant communities through digital equity and social justice, KCIT offers innovative solutions that engage, empower, and serve our residents, businesses, communities and interested stakeholders. As the first-place recipient of the 15th annual National Association of Counties (NACo) Digital Counties Survey, KCIT is recognized for its vision, strategy, innovation, and collaboration.

KCIT has a focus of delivering smart technology solutions that support customers, building stronger communities through innovation. KCIT is providing the building blocks for many of the region's most critical services. As the business solutions partner, we collaborate with the 18 County departments to develop products and services that better serve the needs of our customers and our community.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Excellent medical, dental, and vision coverage options
• Life and disability insurance
• Retirement
• Transportation program and ORCA transit pass
• 12 paid holidays each year plus two personal holidays
• Generous vacation and paid sick leave
• Paid parental, family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page. This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

King County is an Equal Employment Opportunity (EEO) Employer. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.