Patient Care Coordinator - Administration

Job Description

This position performs a variety of front office clerical and support tasks within primary care and specialty departments. Primary responsibilities include managing patient referrals, patient registration (where applicable), patient scheduling, scanning, and customer service. Answers the phone, greets visitors, and performs a variety of clerical services. Orders/maintains office supplies, back‑up support services, and collects co‑payments. Schedules appointments including the coordination of multiple same‑day patient appointments with different disciplines.

Arranges for interpreter services when needed.

• 1 year of experience in a medical/healthcare setting; or
• 2 years of experience in a customer service role.
• 6 months of recent receptionist or front desk experience.

• 3 months of related experience (recurring appointments).
• Experience with medical terminology and basic medical record processes.

Provides comprehensive benefits including a 401(k) savings plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, paid parental leave, vacations, holidays, health‑issue leave, voluntary benefits, and well‑being resources.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.