Property Coordinator

SALARY

This is a unionized position represented by Local 8 of the Office and Professional Employees International Union (OPEIU). Starting wage is $34.16 an hour.

Seattle, WA (In-Person)

Sunday-Thursday, 8am-4:30pm

The Property Coordinator supports Plymouth residents by working closely with the Portfolio Manager and Assistant Portfolio Manager to ensure that housing-related services are offered in a fair, respectful, harm reduction, trauma informed, and culturally proficient manner consistent with Plymouth’s mission. This position is part of the Property Management (PM) team that services Plymouth’s properties and ensures they are maintained in a way that supports the residents’ needs.

This position will work on site at a building and is expected to share relevant Property Management information with the site operations team as needed. Specific tasks related to this position (but are not limited to) include general administrative tasks as assigned by the managers and by performing various property management tasks, i.e., depositing rent payments, preparing and filing lease/compliance documents, tracking unit turn progress, facilitating lease signings, scheduling work, escorting vendors at the building, ordering supplies, managing team and building calendars, drafting resident notices, entering information into the property management database, and preparing reports.

To better serve the team and residents, this position will work one weekend day shift.

Plymouth Housing is a nonprofit organization that develops and operates permanent supportive housing for single adults who have experienced chronic homelessness. With apartment buildings throughout King County, Plymouth is helping the most vulnerable members of our community leave homelessness behind forever. At Plymouth, we’re not simply trying to get people off the streets. We provide supportive services like case management and health care so that our residents can thrive long-term.

As part of our strategic vision, we are building internal behavioral health services and transforming our systems to address rapid growth and the changing needs of residents.

• Builds effective and professional relationships with residents.
• Receives, investigates, and troubleshoots resident concerns and complaints related to lease, building rules, rent, work orders, and/or income recertification before escalating it to the managers for resolution.
• Monitors and responds to communication from resident or resident representatives as supervised by a manager.

• Assists with general support as needed (examples: faxing, making copies, scanning, filing, etc.).
• Uses MS Office programs for email, scheduling appointments, writing reports and organizing information and files.
• Manages the PM team calendar and building calendars.
• Answers phone and follows proper phone procedures.
• Organizes and maintains files according to established procedures.

• Occasionally conducts lease signings and provides initial orientation of the building to new residents and serves as a backup facilitator to the Portfolio Manager and/or Assistant Portfolio Manager within the portfolio in their absence or when needed.
• Ensures accurate and timely preparation, completion, and submission of lease and compliance documents to appropriate departments and partners.
• Completes and serves resident notices, i.e., letters, rent bills, 48-hour notices, recertification notice, notice of death, as directed by the managers.
• Prepares documents required for legal proceedings.
• Works with onsite Permanent Supportive Housing (PSH) staff in gathering of resident information and resident paperwork including re-certification information as necessary.

• Collects, deposits, and processes rent for assigned buildings within the Portfolio. Prepares, distributes, and files monthly rent bills, rent receipts, and payment plans.
• Completes and/or processes documentation forms such as Incident Reports,…