Resident Services Coordinator - Axle, Coppins Well, The Danforth, & Pratt Park

Grey Star -  - Responsibilities:
Coordinate all resident functions and activities including orienting residents to the property and assisting with utility setup and package delivery/claim reminders;
Develop and publish property newsletters with planned events and resident services;
Handle resident issues including neighbor disputes, maintenance repairs, and resident requests; prepare incident reports;
Schedule activity center or clubhouse rentals, maintain rental contracts, and collect applicable fees; ensure guest suites are in rental condition and provide amenities;
Process work orders for maintenance, ensure timely completion, and communicate with residents to ensure satisfaction; prepare weekly maintenance reports; inspect building and grounds for safety and cleanliness; provide clerical support (phones, filing, invoices, lease/renewal paperwork)