Partner Resources Administrative Assistant

Partner Resources Administrative Assistant

The King County Housing Authority (KCHA) is seeking a detail-oriented and people-centered Partner Resources Administrative Assistant to support the daily operations of our People & Culture team. This role is a vital administrative and customer service partner on the People & Culture team, providing support across multiple business processes and helping ensure efficient, customer-focused service delivery.

This position is ideal for an experienced administrative professional who thrives in a fast-paced environment, enjoys balancing multiple priorities, and brings a calm, welcoming presence to every interaction. The successful candidate will provide intermediate administrative support, assist with correspondence, records, and reports, and help interpret and explain Authority processes with accuracy and care. Work is performed with a high level of professionalism and discretion under limited supervision.

You will join a collaborative and mission-driven team that values respect, adaptability, and a sense of humor. We support one another, embrace change, and strive to deliver excellent service while maintaining balance, gratitude, and humanity in our work. If you enjoy meaningful work that supports both people and process, we encourage you to apply. King County Housing Authority (KCHA), an independent municipal organization is a high performing nationally recognized leader in affordable housing.

To learn more about KCHA and our Mission visit this link . We transform lives through housing.

The Partner Resources Administrative Assistant will:

• Sorts and stamps outgoing mail; sorts and distributes incoming mail; manages postage machine supplies, funds, and technical support; receives, logs, and maintains records for incoming checks and distributes them to Accounting for processing.
• Manages vendor relationships, including reconciling and coding invoices. Manages Orca Card requests, including changes, distribution, and recordkeeping.
• Manages shoe voucher program for Union staff to include eligibility determination, voucher issuance, invoice reconciliation and working with shoe vendors on billing discrepancies.
• Manages employment verification requests, both verbal and written. Assists with reviewing and approving unemployment requests in partnership with the People & Culture leadership.
• Coordinates with the Learning & Development and Recruitment teams to support NEOP activities, including ordering and managing new-hire materials.
• Orders Labor Law posters and distributes them to all KCHA sites to ensure compliance with federal and state regulations.
• Maintains and requests files with the Iron Mountain vendor as part of records management. Coordinates the gathering of documents for Public Records requests working in partnership with the Support Services.
• Utilizes HRIS and recruitment systems to input and maintain data. Creates and maintains the People & Culture Home Base (SharePoint) site for benefits, Partner Resources, Inclusive Outcomes, Recruitment Ethics Point, Accentra Health, and special events.
• Assists with employee change transactions and personnel file management; creates, maintains, digitizes, and manages employee records for hires, terminations, I-9s, benefits, and other personnel documents while maintaining confidentiality; maintains digital personnel files in compliance with regulations and policy; processes termination documents.
• Reviews and distributes the monthly Performance Employee Appraisal Report to managers.
• Supports visitor management in collaboration with the Safety and Security team as a backup for KCHA staff, residents, officials, and the general public; greets and directs visitors for People & Culture appointments. Acts as backup for  creation, activation, and replacement; orders badge supplies; troubleshoots  printer and software.
• Responds to inquiries from employees, applicants, officials, residents, and community representatives by phone, email and IM.
• Supports various employee programs and represents People & Culture in agency-wide initiatives.
• Updates the Partner Resources manual as needed.
• Serves as a member representing People & Culture on at least one KCHA employee committee.
• Coordinates employee engagement events with the CEO/President, including ordering supplies, scheduling, sending invitations and reminders, and reserving conference rooms.
• Serves as administrator for the Effectiff translation services platform.
• Performs a wide variety of data entry and file maintenance across systems including HRIS, OnBase, and Home Base (SharePoint). Creates and maintains Organizational Charts.
• Orders and maintains office supply inventory for the department. Support and help maintain conference rooms for People & Culture meetings and events.

Required Qualifications:

• High school Diploma or GED AND Moderate experience providing office and/or administrative support OR An equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities to…