Program Coordinator

Job Description

The Department of Psyc hiatry & Behavioral Sciences within the UW School of Medicine currently has an outstanding opportunity for a Program Coordinator
to join their team .

Reporting to the Director of Research Operations, the Program Coordinator is responsible for coordinating training and implementation activities for the Supporting Psychosis Innovation through Research, Implementation, and Training (SPIRIT) Center. The position supports the delivery of training in Cognitive Behavioral Therapy for psychosis (CBTp) and CBTp-informed skills, while coordinating events, program implementation, research activities, and reporting to diverse stakeholders. This role helps advance the SPIRIT Center’s mission to expand evidence-based practices for adults with serious mental illness and early psychosis across Washington State.

This position is hybrid-eligible telework option.

• Project Coordination (45%)
• Utilizing specific program knowledge, coordinate, schedule, and monitor program activities to ensure alignment with SPIRIT Center goals. Program activities include the successful roll-out of our CBTp training program with King County and various other states across the US.
• Perform complex scheduling and administrative duties for the CBTp program, including venue scheduling, transportation and reimbursements .
• Communicate program content, procedures and expectations to community mental health agencies and providers.
• Handle training program inquiries via telephone and email with a high level of professionalism.
• Offer top level customer service trainees, agencies, and stakeholders.
• Order materials needed to support trainee learning.
• Monitor trainee progress/compliance and report concerns to supervisor.
• Represent the SPIRIT Center at community events or conferences to promote the program, as needed.
• Work with supervisor to assist with the preparation of summary narrative reports (graphs, tables, charts, illustrations and PowerPoint presentations for different audiences including; investigators, state stakeholders and private funders).
• Assist with trainee survey development and build questionnaires to support program deliverables.
• Perform related duties as required.

• Attend coordinator and CBTp team meetings and actively engage in supervision as scheduled.
• Attend meetings, summarize notes and disseminate action items to necessary audiences.
• Establish and maintain contact with community partners, agencies, health care providers and/or study sponsors, relevant to the CBTp program.
• Update shared project tracking sheets.
• Contribute to the development and implementation of CBTp training programs.
• Schedule, provide preparation support, attend, and engage in technical support services for both asynchronous and synchronous trainings.
• Assist with coordinating program dissemination activities (e.g., assisting with preparation of peer-reviewed journal articles, conference presentations, grand rounds, or interviews for podcasts and media).
• Assist in the development and management of computerized systems for tracking CBTp program team metrics and trainee data.
• Perform related duties as required.

• Regularly update program participants on changes to policies and procedures, ensure activities are carried out in accordance with program goals. For example, training cohort attendance requirements, course feedback collection, certification completion.
• Recommend process improvements to existing procedures.
• Be proactive in response to problems, such as raising issues and proposing options for next steps.
• Create job aids for common workflows and procedures.
• Ensure LMS and One Drive are built as needed and hold correct procedural resources for relevant training groups.
• Assist in the preparation of the program grant and grant proposals.
• Perform related duties as required.

• High school graduation or equivalent AND two years of experience with Cognitive Behavioral Therapy for psychosis (CBTp) and CBTp-informed skills
• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

• Bachelor's degree in a relevant academic area.
• Two years of experience as a Research Coordinator or Program Coordinator.
• A passion to help create a better world for those with psychosis.
• Having an agile and positive mindset toward problem solving and implementation process.
• Knowledge of software applications including proficiency using MS Office (PowerPoint, Outlook, Word, Excel & Access).
• Skill in balancing multiple demands simultaneously under time constraints.
• Organizational skills to independently manage multiple tasks while ensuring attention to detail, accuracy and quality results.
• Ability to prioritize work appropriately and to work effectively both as a team member and independently with minimal supervision.
• Excellent writing and…