Administrative Specialist II - Sheriff's Office

This position provides administrative support to the King County Sheriff’s Office, Property Management Unit (PMU); it is the primary point of contact for customers, visitors, and staff, providing professional and responsive customer service.

WHO MAY APPLY: This position is open to the public.

NOTE: This recruitment will initially be used to fill the current vacancy  will also create an eligibility list to fill future vacancies for the Administrative Specialist II (ASII) classification for the Sheriff's Office. The list will be valid for one (1) year.

This position is a civil service classified position. The recruitment and hiring process will be administered in accordance with King County Civil Service Rules. You can access these rules at Civil Service Rules.

The current vacancy is at the Sheriff’s Office, Property Management Unit which stores:

• Criminal Evidence: Items collected at crime scenes, including weapons, ammunition, and illicit drugs.
• Recovered Personal Property: Found or safekept items.
• Seized Assets

This position works in the PMU warehouse and performs a broad range of administrative, clerical, and office support duties, while delivering exceptional customer service to members of the public and personnel within the Sheriff’s Office. This position works under the supervision of the PMU’s Detective Sergeant. The responsibilities and functions include:

• Serving as the front office representative at PMU, acting as the primary greeting point for the public access window which serves the public, including those recently released from the justice sytem.
• Providing customer service to both internal and external customers over the telephone, in writing and/or in person on matters that may be technical, complex or sensitive in nature, to include assisting customers with property releases and returns, facilitating communication between KCSO personnel and PMU customers, and following up on various processes;
• Providing professional, empathetic support to individuals experiencing high stress, utilizing advanced active listening and tactical communication to de-escalate tension, restore trust, and deliver effective, collaborative solutions.
• Assisting with scheduling and processing court ordered gun surrenders and releases as well as other property releases.
• Composing and drafting documents, and/or correspondence; prepare paperwork and files, and organizing and filing documentation for various office processes;
• Scanning and uploading case files, and other documents as needed, working in collaboration with the Records Unit for public disclosure requests;
• Managing, tracking, and updating various databases
• Facilitating supply and product orders

Administrative Specialists II specific requirements and responsibilities vary somewhat with the different work units and/or locations. Generally their work involves:

• Providing specialized and/or technical program-specific information that requires limited interpretation of established policies, procedures and other relevant sources to internal and/or external customers over the telephone, in writing and/or in person. Some employees may have to deal with sensitive and/or potentially volatile situations.
• Establishing, maintaining, modifying, tracking and/or retrieving information and compiling data that may require information searches through files, contracts, records, microfilm, maps or computer files, including spreadsheets and/or customized database applications.
• Maintaining, tracking inventory, ordering and distributing supplies and/or equipment.
• Composing, drafting, typing, proofreading and editing documents, contracts, and/or correspondence to ensure they conform to the appropriate use of the English language and established procedures
• Processing mail or information, responding to mail when appropriate; identifying priority and/or time-sensitive matters; and maintaining security and confidentiality.
• Attending meetings and taking meeting notes.
• Scheduling meetings and maintaining calendars for supervisors and/or programs.

Administrative Specialist IIs require skill in providing administrative support with a wide variety of administrative and clerical duties. Candidates need to…