Office & Operations Manager, Student Counseling, Health, and Wellness

Job Description:

Who We Are Seattle Pacific University is a Christian university fully committed to engaging the culture and changing the world by graduating people of competence and character, becoming people of wisdom, and modeling grace-filled community.

Student Counseling, Health & Wellness (SCHW) supports the holistic well-being of SPU students by providing compassionate counseling, health services, prevention programming, and wellness education. Our team partners across the university to promote student success through accessible, student-centered care in a welcoming and confidential environment.

What We Need Seattle Pacific University SCHW is seeking an organized, collaborative, and service-oriented Office & Operations Manager to provide operational leadership and administrative management for Student Counseling, Health & Wellness. This position is 32 hours per week for 10 months and 20 hours per week for two months in the summer.

Reporting jointly to the Director of Student Counseling and the Director of Health Services, this position oversees the day-to-day administrative operations of the department while ensuring a welcoming experience for students and visitors. The Office & Operations Manager coordinates office operations, supervises administrative support staff and graduate assistants, supports budgeting and purchasing, oversees department technology and records management, assists with communications and outreach, and helps ensure compliance with HIPAA, FERPA, and university policies.

The ideal candidate is highly organized, enjoys building efficient systems, exercises excellent judgment with confidential information, and thrives in a collaborative environment that supports student well-being.

The Office & Operations Manager supports Seattle Pacific University’s mission by contributing to a Christ‑centered learning and working community committed to academic excellence, service, and engagement with the world. In this role, the employee brings their skills, gifts, and professional expertise to work that matters—serving students, colleagues, and the broader University community in ways that reflect SPU’s values and purpose. To that end, all University employees are required to be aligned with and supportive of SPU's Statement of Faith and its derivative policies and lifestyle expectations.

This is an on-campus position based in Seattle, WA .What You'll DoOffice & Administrative Operations Coordinate the daily administrative operations of Student Counseling, Health & Wellness Provide executive administrative support to the Directors of Student Counseling and Health Services Manage calendars, scheduling, correspondence, meeting coordination, reports, and departmental communications

Help maintain a welcoming, professional, and responsive office environment for students, families, faculty, staff, and community partners

Department Operations & Staff Support Coordinate onboarding for new staff, graduate assistants, and counseling interns

Supervise administrative assistants and graduate assistants, including scheduling, training, workflow coordination, and performance support

Assist with professional staff transitions and orientation activities

Coordinate office procedures, documentation, and operational workflows that support efficient service delivery

Financial & Business Operations Coordinate purchasing, procurement card transactions, payment requests, reconciliations, and budget tracking

Assist departmental leadership with budget monitoring and financial reporting

Manage office, clinical, laboratory, and medical supply inventories

Coordinate billing and reimbursement activities for Health Services in partnership with departmental leadership

Technology, Records & Compliance Coordinate department technology systems, software applications, and administrative databases

Support the department's transition to electronic health records and ongoing records management

Maintain clinical scheduling, case assignment, referral, and client record systems

Help ensure compliance with HIPAA, FERPA, records retention requirements, privacy standards, and other applicable regulations

Coordinate department technology…