Library Associate II
Listed on 2026-10-05
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Administrative/Clerical
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Customer Service/HelpDesk
Bilingual
Library Associate II (BRS) Borrower Services
Central Library, 1000 4th Ave., Seattle, WA 98104
Regular, FLSA non-exempt, part-time (72 hours per pay period)
Schedule:Week 1:
Wed 9am-6pm, Thur 11am-8pm, Fri 9am-6pm Sat OFF, Sun OFF, Mon OFF, Tues 9am-6pm
Week 2:
Wed 9am-6pm, Thurs 11am-8pm, Fri OFF, Sat 9am-6pm, Sun 9am-6pm, Mon OFF, Tues 9am-6pm
A pay period is two weeks in length that starts on Wednesday and ends on Tuesday. The schedule listed for this position is subject to change based on the Library’s current operational need and is part of a bargaining unit represented by AFSCME.
This recruitment is open to the public and to the Seattle Public Library’s employeesPlease read the
How to Apply
section of this bulletin for more information. Candidates are asked to submit their application materials in NEOGOV by 5:00 p.m. on October 9, 2026, to be considered.
This recruitment may be used for up to 90 days following the closing date of this posting to fill regular and temporary Library Associate II vacancies.
OverviewThe Seattle Public Library’s mission is to bring people, information and ideas together to enrich lives and build community. We view Seattle as a city where imagination and opportunity continue to thrive. Since 1891, we have grown from a single reading room in Pioneer Square to a world-class library system with 27 locations.
The Library works every day to foster and support a healthy city and a healthy democracy. We do this work guided by the principles of intellectual freedom, literacy and the love of learning, racial equity, privacy and confidentiality, respect for the community, strong partnerships and innovation. We are an active and committed partner in the City of Seattle's Race and Social Justice Initiative.
Library employees are highly regarded by the public for their knowledge, quality of service and caring. As a workplace, we value respectful and transparent communication, partnership and engagement. We are enriched individually and organizationally because of our diversity and growth mindset. We take time to recognize and celebrate the achievements of others. If you share these values and meet the qualifications, the Library invites you to apply for this Library Associate II position.
The Library Associate II classification is a rewarding, albeit physically demanding, position that is responsible for providing friendly, responsive customer service to patrons and clerical support. Primary duties include checking in and checking out materials, registering patrons for library cards, collecting fees, resolving patron account disputes, providing basic information services for Library patrons, and assisting patrons with the use of Library equipment and resources.
Additional responsibilities may include maintaining computer and manual files; processing new material, reserves and department interlibrary loan requests; answering telephones, typing and filing records, data entry, maintaining statistics and providing support in shelving and retrieving materials, when needed.
Borrower Services staff working at the Circulation Desks on Level 1 and Level 3 of the Central Library in Downtown Seattle serve library patrons and visitors from all walks of life, including people who are experiencing homelessness, veterans, immigrants and refugees, older adults, families and others.
Provide Circulation and Lending Services for Patrons:Provides friendly, responsive customer service for patrons in person, by phone and email. Checks materials in and out, renews and reserves materials; collects fees; registers patrons for library cards; resolves patron account issues; applies the Library’s circulation policies and…
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