Service Advisor – Automotive

Position: Service Advisor – Automotive Company: Finesse Auto Job Type: Full-time Pay: $70,000 – $140,000 per year (Commission-Based, High Earning Potential)
Location: Seattle, WA Hours: Monday – Friday

Finesse Auto has been serving Seattle since 2014 with a 10-bay European service facility. We specialize in European vehicles and take pride in professionalism, collaboration, and high-quality repairs. We are currently seeking a skilled automotive Service Advisor to join our team and help ensure cars are repaired right the first time. Our team works together in a smooth, organized, and drama-free environment, where your expertise and voice are valued.

We understand what it feels like to work unappreciated – and we make sure it’s not like that here.

• Advisor pay structure:
  Commission % on GP
• Annual pay range: $70,000 – $140,000, based on ability and experience
• Employee discounts, 401(k), health insurance
• Referral bonus for introducing advisors we hire
• Free from shop politics and toxic work culture
• Bi-monthly company lunches

• 5-day work week – Monday through Friday
• 8 Paid holidays
• Modern shop software & tools:
  Tekmetric, Steer, Auto Ops, online booking, advanced scan tools
• Modern shop equipment and diagnostic tools
• Team-focused environment with clear communication and efficient workflow

• Work with expert technicians who take pride in detailed inspections and quality repairs
• Speed of service is a priority – get cars done efficiently and returned to customers promptly
• Massive marketing budget drives customer traffic:
  Google Ads, mailers, and more
• Great shop environment and team atmosphere

• Experienced automotive service advisors who want to work with a professional, collaborative team
• Open to learning proven processes that create an efficient and organized shop
• European shop or dealership experience preferred

• Greet customers and assist with scheduling service appointments
• Consult with customers to understand vehicle issues and provide accurate service recommendations
• Coordinate with technicians for timely repair completion
• Communicate updates and additional service needs clearly to customers
• Maintain thorough service records
• Uphold excellent customer service standards

• 3+ years of automotive customer service experience
• Knowledge of European/exotic vehicles preferred
• Strong communication, organizational, and multitasking skills
• Willingness to learn new systems and processes
• Valid driver’s license

• Email:
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