IPTV​/LED Engineer

About Us

Climate Pledge Arena is the complete redevelopment of an historic landmark, originally built for the 1962 Seattle World's Fair. Sitting at the base of the Space Needle on the Seattle Center campus, the arena is home to the NHL’s Seattle Kraken, WNBA's Seattle Storm, and the world's biggest performers of live music and events. Since opening in October 2021, we have hosted over 400 public events and welcomed over 4 million guests.

The arena has been awarded Sports Business Journal’s Sports Facility of the Year and Pollstar’s best new concert venue and is consistently ranked within Pollstar’s top 10 for top grossing arenas worldwide.

Seattle Arena Company, a division of Oak View Group (OVG), privately developed and now operates Climate Pledge Arena. OVG based in Denver, Colorado is a global leader in facility development, management, hospitality, and sales. Climate Pledge Arena is named after The Climate Pledge, an initiative founded by Amazon and Global Optimism asking global corporations to become net zero carbon by 2040.

We have one of the most progressive sustainability programs of any arena our size, including being the first and only arena in the world to achieve the International Future Living Institute’s first Zero Carbon Certification.

The IPTV/LED Engineer will assist with IPTV programming and deployment, particularly operating the WiPro IPTV and Daktronics LED systems, reporting to the Director of AV Operations and working closely with other Technicians and Engineers. Under supervision of the AV Director, assist with management of IPTV and LED software and hardware as needed, support and implementation for major events including sports, concerts, and all private events.

Provide general support with IPTV Operations and LED content management, plus some asset creation.

• Support the Technology team and its business partners in effective execution of approximately 1.5 million visitors, 50 NHL games, 20 WNBA games, 80 major music/entertainment events, and 25 miscellaneous events each.
• Provide support for pre/during/post events, ensuring exceptional customer service to event clients, guests, and.
• Build and maintain strong relationships with business groups and staff members at all levels and across the enterprise to facilitate a deep understanding of business issues, challenges, and.
• Work with IT Help Desk and Event staff, including troubleshooting and.
• Investigate with vendor technology evaluations; assist in selecting and integrating the most appropriate technologies to support the.
• Assist the AV Director and other IPTV Technicians with IPTV operations for Climate Pledge Arena and its events.
• Provide (technical) support and operation of the WiPro System, TV hardware, and Daktronics LED environment.
• Assist the AV Director with managing and overseeing hardware updates, replacement parts, connectivity, etc.
• Provide support for Major and Private events.
• Work closely with other IPTV Technicians, Director of AV Operations, Events Managers, Marketing and Partnership Managers, A/V Engineers, etc. to ensure IPTV functionality is successful in all various activations.
• Implement and fulfil programming strategy as designed by AV Director.
• Assist AV Director on implementation of maintenance strategies and protocols.
• Assist AV Director on troubleshooting protocols and procedures.
• Assist with overseeing deliverables, quality control policies and overall IPTV SOP as defined by AV/IPTV team.
• Assist with Partnership reporting and help manage our Google Sheets environment for minute allocation purposes.
• Collaborate and assist The Seattle Hockey Partners and/or Oak View Group ventures on technology.

• Experience in a technology administration role, deploying, and upgrading Arena/Stadium technology systems including IPTV networks, Digital Signage and Wayfinding systems, IPTV integrations, administrative controls, monitoring and reporting.
• Additional experience in cloud, client-server, and storage resources, as well as IP networks.
• Operational management and support experience with large-scale events in a stadium or concert setting…