Shop - Accounts Receivable Specialist – US Local Logistics Settlement

Get AI-powered advice on this job and more exclusive features.

Responsibilities
Tik Tok Shop Supply Chain & Logistics team is seeking experienced talents. The team is dedicated to innovating and streamlining Tik Tok Shop's transportation network and this pivotal role is at the forefront of shaping scalable and efficient transportation strategies. A settlement center will be set up under the business center to unify the settlement of e-commerce logistics, be responsible for the accuracy, timeliness and compliance of e-commerce logistics AP and AR settlements, and help the rapid growth of front-end business and the compliance control of settlement process.

We are seeking an experienced Accounts Receivable (AR) Specialist to join the US local logistics Settlement Team. In this role, you will be responsible for managing and recovering merchants’ logistics-related receivables, ensuring the accuracy, compliance, and timeliness of accounts receivable. You will work closely with Finance, Legal, Risk, Operations, and Product teams to drive process standardization, automation, and receivables governance, contributing to efficient cash flow management and supporting the platform’s business objectives.

Key Responsibilities:

Accounts Management & Reconciliation
- Review, reconcile, and validate merchant logistics fee invoices to ensure accuracy and completeness.
- Prepare regular AR analysis reports, monitor aging, and identify high-risk accounts.
Collections & Dispute Resolution
- Track merchant payment progress and establish cross-functional mechanisms to improve collection efficiency.
- Handle merchant billing disputes and collaborate with Operations, Legal, and Risk teams to develop solutions.
Process Optimization & Automation
- Participate in the standardization and systemization of AR processes, including invoicing, adjustments, and write-offs.
- Support the development of AR dashboards to enhance data transparency and operational efficiency.
Risk Control & Governance
- Contribute to bad debt management and negative balance resolution strategies.
- Support cross-functional projects focused on receivables recovery and risk mitigation.
Cross-Functional Collaboration
- Maintain effective communication with Finance, Risk, Legal, Operations, and other stakeholders to align AR management with company goals.
- Provide financial insights in settlement-related cross-functional projects.

Qualifications


Minimum Qualifications :
- Bachelor’s degree or above in Finance, Accounting, Economics, Logistics, or related fields
- 3+ years of experience in accounts receivable, settlement, or financial operations; experience in cross-border e-commerce or logistics is a plus.
- Strong understanding of AR management, aging analysis, adjustments, and write-off processes, with proven problem-solving and risk identification skills.
- Proficient in data analysis and system operations; ERP or AR management system experience preferred.

Preferred Qualifications:

- Professional certifications such as CPA/ACCA, or experience in financial analysis.
- Experience in cross-functional project management and process improvement.
- Familiarity with North American merchant settlement practices and logistics-related receivables processes.

About Tik Tok
Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech…