Shop - Logistics Partnership Manager

Responsibilities

The procurement team undertakes logistics-related service and physical procurement as well as service provider management work in line with the development of logistics business. The team is responsible for the price competitiveness of procurement services while meeting business requirements, and maintaining relationships with service providers to ensure long-term and stable cooperation.

• Strategic Partnerships with Global Leading supply chain and Logistics Providers
  • Identify, evaluate, and lead supplier development or joint business plan on value creation. Proactively identify supply risks and develop mitigation plan.
  • Formulate introduction strategies, long-term cooperation plans and capability improvement plans for regional logistics and supply chain fulfillment service providers.
  • Conduct procurement activities, which includes resolving issues and ensuring seamless maintenance of vendor accounts, and purchase orders/requisitions.
• Full Lifecycle Supplier Management
  • Through market research and sourcing efforts, established connections with logistics and supply chain service providers in the U.S. market, and introduce these service providers as partners of the E-commerce platform according to business needs.
  • Establish a tiered supplier management system (SLA/KPI/risk alerts), optimizing carrier contract terms quarterly to maintain price competitiveness and service quality.
  • Conduct carrier bidding and price negotiations, reducing logistics costs through economies of scale while monitoring compliance and driving improvements.
• Cross-Department Collaboration
  • Collaborate with business operation teams, strategy and product to deliver carrier capability mapping and resource allocation models.
  • Develop collaborative relationships with key stakeholders to develop, implement, and optimize processes and programs that enable the operations to scale.
• Core Competencies
  • Ability to articulate partnership value propositions, with experience in high-value contract negotiations.
  • Capable of deconstructing cost structures and market trends, designing profit-maximizing partnership models.

• Minimum Qualifications
  • Bachelor’s degree or above, preferably in Business Management, International Trade, or Supply Chain.
  • 5+ years in commercial or business development roles, with expertise in partnerships with U.S. service providers.
  • Strong project management skills, as well as statistical analysis skills.
  • Sophisticated presentation skills, excellent written and verbal communication skills, understanding of financial reports.

Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people.

We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless.

Join us.

Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and…