Sr. Strategy & BizOps Manager, Platform

Job  | Amazon Development Center U.S., Inc.

We are seeking an experienced Sr. Strategy & Biz Ops Manager to join the PLEX organization within AWS. In this role, you will serve as a strategic partner and trusted advisor to a PLEX leader, operating as their right hand to drive organizational effectiveness, strategic execution, and operational excellence. You'll be part of a centralized business operations team that enables org leaders to maximize their impact across a growing AWS organization.

• Serve as a trusted partner to your executive, managing multiple concurrent initiatives that require balancing competing priorities.
• Provide strategic support on decisions affecting team direction and resource allocation, representing the leader in cross‑functional forums.
• Exercise discretion in handling sensitive information and operate independently while keeping leadership informed.

• Drive the organizational goal‑setting process, ensuring alignment between team objectives and broader PLEX priorities.
• Translate strategic direction into actionable plans, working with team leads to secure commitment and remove execution barriers.
• Manage key leadership forums (MBRs and QBRs), synthesizing business performance data and operational metrics into clear narratives.
• Assist leadership in identifying opportunities and risks that impact team effectiveness and delivery.

• Build productive relationships with peer business operations teams, Finance, HR, Recruiting, and other support functions.
• Coordinate and lead strategic projects that require alignment across multiple teams, influencing stakeholders to secure support and resources.
• Build consensus and navigate competing interests to remove blockers and maintain momentum.

• Exceptional judgment and decision‑making abilities
• Strong executive presence and communication skills
• Ability to maintain confidentiality and handle sensitive information
• High degree of adaptability and comfort with ambiguity
• Strategic mindset with strong operational execution capabilities
• Collaborative approach with the ability to influence without direct authority
• Proactive problem‑solver with attention to detail

• 5+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree
• Experience with AI/ML technologies
• Experience making business recommendations and influencing stakeholders
• 3+ years of Excel (data manipulation, macros, charts and pivot tables) experience

• Experience working closely with and advising senior executives of an organization or equivalent
• Previous experience in Chief of Staff or Business Operations leadership roles
• Experience working with senior executives in technology companies
• Track record of implementing and scaling organizational processes
• Demonstrated experience using data to navigate ambiguous decisions
• Expertise in Excel and demonstrated willingness to experiment with and apply new tools and technologies

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

USA, CA, East Palo Alto –  –  USD annually

USA, WA, Seattle –  –  USD annually

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at…