Merchant Operations Associate

Job Title: Merchant Operations Associate

Position Type: Contract (6 months to start, with strong possibility of extension)

Salary Rate: $40–$45 per hour (USD, depending on experience)

Job #: 163020

Job Description:

The Merchant Operations Associate supports day-to-day ecommerce operations for local merchants across Beauty, Fashion, and Health categories. This hands‑on role focuses on merchandising accuracy, campaign readiness, SKU management, and operational quality. The associate partners closely with Category and Cluster Leaders to ensure merchant listings, pricing, inventory, and campaign participation meet platform standards. Ideal candidates have experience supporting online storefronts, DTC brands, or marketplace operations.

• Support daily merchant operations across assigned sellers and categories
• Ensure product listings are accurate and complete, including titles, descriptions, pricing, and inventory levels
• Review and approve SKUs in accordance with platform rules and operational guidelines
• Identify listing errors, data inconsistencies, or setup issues and resolve them in coordination with merchants or internal teams
• Ensure merchant products are correctly included in platform campaigns and promotions
• Validate campaign readiness, including stock availability and merchandising accuracy
• Track execution status and resolve issues that may impact campaign performance
• Monitor inventory availability and flag stock risks for high-demand products
• Work with merchants to address inventory gaps or replenishment needs
• Maintain and update operational trackers, spreadsheets, and reports using Excel or internal tools
• Follow established workflows and standard operating procedures
• Document recurring operational issues and support continuous improvement efforts
• Execute tasks independently based on defined priorities and timelines

• 3+ year of experience in ecommerce operations, marketplace support, merchandising, or digital retail operations
• Bachelor’s degree or higher
• Proficiency in Excel and comfort working with system tools and integrated data platforms (SQL-based tools is a plus; no coding required)
• Strong attention to detail and ability to manage execution-heavy workloads
• Ability to work in a fast‑paced, onsite environment

• Experience supporting ecommerce platforms, online marketplaces, or DTC brand websites
• Background working with product catalogs, inventory management, or campaign execution
• Experience with Beauty, Fashion, or Health product categories

Founded in 2009, Intelli Pro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.

Intelli Pro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, Intelli Pro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants.

Learn more about our commitment to diversity and inclusivity at

The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, Intelli Pro provides a comprehensive benefits package, all subject to eligibility.