Senior Account Executive

Join a company that believe success starts with people- and employees well-being comes first. Our commitment to creating a thriving, supportive culture was recently recognized with the Well-being Award from the Puget Sound Business Journal this year, a distinction we’re incredibly proud of. It speaks to the culture we offer.

If you are looking for a career with a company that invest in its people first, we would love for you to join our award-winning team.

First Choice Health is a nationally recognized leader in healthcare networks and third-party administration. We partner with employers, consultants, and carriers to deliver smarter, more connected healthcare solutions that improve outcomes and control costs. Our success is built on strong relationships, practical innovation, and accountability. We are known for our collaborative culture and commitment to doing what’s right for our clients and partners.

At First Choice Health, your work has purpose, your ideas are valued, and your contributions make a real impact across the healthcare system.

The Senior Account Executive, TPA is responsible for managing and growing a portfolio of client accounts while serving as a strategic partner to clients and consultants. This role focuses on client retention, revenue growth, and long‑term relationship management, while delivering a consistent, high‑quality client experience. The Senior Account Executive works closely with internal teams to support implementations, resolve issues, identify growth opportunities, and provide proactive, consultative account management.

Strong preference for role to be located in Spokane or Seattle Washington.

First Choice Health is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

• Serve as the primary relationship lead for assigned client accounts and consulting partners.
• Build and maintain strong, collaborative relationships with client stakeholders and day‑to‑day contacts.
• Act as a trusted partner by aligning First Choice Health solutions with client goals and needs.
• Retention, Growth & Revenue
• Retain and grow First Choice Health business within assigned accounts.
• Identify and execute upsell and cross‑sell opportunities across products and services.
• Drive account expansion through proactive engagement and solution‑based selling.
• Strategic Consulting & Analytics
• Provide insights on plan performance, claims trends, and cost drivers.
• Analyze data to identify trends, risks, and opportunities for improvement.
• Use data and industry knowledge to support client strategy and recommendations.
• Renewals & Account Strategy
• Lead the renewal process for assigned accounts.
• Coordinate internal teams to develop and execute renewal strategies.
• Ensure renewals are timely, well‑organized, and aligned with client objectives.
• Implementation & Operational Support
• Support new client implementations as needed to ensure smooth onboarding.
• Partner with internal teams to address operational challenges and resolve client issues.
• Communicate client needs and priorities internally to ensure alignment and follow‑through.
• Market & Community Engagement
• Represent First Choice Health within the employee benefits and healthcare community.
• Participate in industry events, trade shows, benefit fairs, and client meetings.
• Provide on‑site client support as needed, with regional and occasional national travel.
• Perform other related duties as assigned.

• Minimum six (6) years of relevant experience in healthcare, third‑party administration, health plans, or employee benefits.
• Proven success in client retention, account growth, and revenue generation.
• Strong verbal and written communication skills, including the ability to present internally and externally.
• Demonstrated ability to work effectively in a team‑based environment.
• Strong organizational skills with the ability to manage multiple priorities.
• Proficiency with CRM systems (e.g., Salesforce) and productivity tools such as Google Workspace or Microsoft Office.

• Bachelor’s degree in Business Administration,…