Analyst, Business Banking

Staff Business Intelligence Analyst – Business Banking

Shape a brighter financial future with SoFi. We’re a next‑generation financial services company and national bank using innovative, mobile‑first technology to help our members reach their goals.

The Staff Business Intelligence Analyst is a senior individual contributor supporting the Business Lead for Business Banking. The role involves early unit design, establishing metrics, reporting frameworks, and analytical foundations for new products; leading cross‑functional initiatives; and translating complex business, financial, and operational data into insights that inform strategic and tactical decision‑making.

• Support early Business Banking initiatives by defining analytical foundations, measurement approaches, and reporting standards.
• Partner with Product, Engineering, Risk, and Operations teams to coordinate work and deliver analytical deliverables on time.
• Translate complex business problems into clear, data‑informed business requirements and analytical inputs.
• Collaborate with stakeholders to evaluate customer needs, business performance, and industry trends.
• Develop decision frameworks that clarify tradeoffs, assess options, and support data‑driven decision‑making.
• Manage stakeholder expectations, raise issues to senior leadership, and ensure proactive road‑block resolution.
• Define, refine, and maintain key risk indicators (KRIs) and key performance indicators (KPIs) that measure business health, customer outcomes, and risk exposure.
• Monitor and interpret KPI and KRI performance, surfacing insights that inform prioritization and risk‑aware growth.
• Conduct ad‑hoc analyses to support senior leadership, synthesize findings into clear narratives, and recommend actionable paths forward.
• Maintain reporting and dashboards that provide accurate visibility into Business Banking performance and risk metrics.

• Bachelor’s degree in Business, Finance, Economics, Analytics, or a related field, or equivalent practical experience.
• 8+ years of experience in business intelligence, analytics, general management, consulting, or related roles within financial services or similarly regulated environments.
• Demonstrated experience translating complex business problems into insights, business requirements, and decision frameworks.
• Strong partnership skills with Product, Engineering, Risk, Finance, and Operations teams in a cross‑functional environment.
• Excellent written and verbal communication and presentation skills, with experience working with executive leadership.
• General understanding of BSA/AML regulatory expectations.
• Experience implementing risk and compliance requirements with technical and product teams.
• Confidence making independent, defensible risk decisions in high‑growth, evolving environments.
• Highly analytical, detail‑oriented, and able to articulate risk narratives to senior leadership and regulators.
• Exceptional influence skills without direct authority.

• MBA or advanced degree.

Base pay: $ – $ (annual). Eligible for bonus, long‑term incentives, and competitive benefits.

SoFi provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, disability, marital status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law.

If you are a current employee, please apply through our Internal Job Board.