Revenue Management Analyst

Job Description

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.

We’re looking for an experienced Analyst, Revenue Management to fill this role. Welcome to Holland America Line, a premium cruise line dedicated to explorers, foodies and music lovers who want to explore the world on perfectly sized, refreshingly spacious ships filled with one‑of‑a‑kind experiences.

We’re looking for an amazing Revenue Management Analyst to fill this role. The Revenue Management Analyst will manage cruise demand by recommending and applying pricing and inventory controls to achieve the highest possible net revenue results. Works with key tracking mechanisms over multiple business sources to allow for yield maximization. Evaluates and approves pricing and inventory management as necessary to achieve objectives.

The Revenue Management Analyst will work with teams across Holland America Line, with our office in Seattle, WA.

Here’s a summary of what Holland America Line is looking for in its Analyst, Revenue Management. Is this you?

• For assigned cruise programs and sailings, lead pricing meetings providing pricing and inventory recommendations with supporting analytics and documentation that help achieve the highest possible net revenue and occupancy levels.
• Report on current inventory trends and establish booking curves ("paces") for each new program and sailing to measure future progress against.
• Facilitate and audit pricing actions in reservation and internal YODA (Yield Optimization Demand Analytics) systems to ensure support of promotional pieces and deadlines.
• Facilitate and audit pricing actions in the reservation system to ensure support of promotional pieces and deadlines.
• Monitor competitive products, pricing, and promotional activity, as well as the overall cruise and vacation industries, to provide perspective and specific information for decision‑making.
• Produce status reports summarizing bookings, revenue, pace, expected and required future progress, current actions, proposed actions, and contingent actions for review at weekly inventory meetings.
• Use available data to analyze past performance for the same or similar products – booking curves, source of business, achieved yields, and total revenues, etc. Monitor oversells and capacity goals to alleviate buyouts and buy‑downs.
• Performs other duties as assigned.

• 2+ years of related revenue management experience preferred.
• Familiarity with cruise revenue management concepts and/or prior revenue management experience, especially in the travel industry.
• Knowledge of the cruise industry business environment, including marketing, sales, and operations.
• Strong analytical, communication & organizational skills essential.
• Ability to analyze data, make decisions, and be accountable for bottom‑line performance.
• Advanced knowledge of Microsoft Excel and working knowledge of database and report writing tools.
• Must be legally authorized to work in the United States. Holland America is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H‑1B status).
• Minimum Qualifications (if preferred but not required, list as such):
• Effective interpersonal and communication skills.
• Comfortable speaking with senior leadership.
• This is a hybrid position, based in our Seattle office. Candidates must be comfortable coming into the office 3 days/week (currently Tuesday‑Thursday).

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Base Salary/Hourly Range: $59,200 to $82,500. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidate’s qualifications and experience uniquely.

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well‑being of our guests, the people…