Merchandise Category Director

Merchandise Category Growth Director

Workplace Type:
Hybrid

ABOUT US

tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With more than 1,400 employees across 28 countries., we offer an impressive range of solutions – from inspiration and innovation to category management and delivery.

Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas.

Most importantly, we're a place where you can achieve great things, and be recognized as the best.

WHAT MATTERS THE MOST

Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves henticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.

tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at

WHY WE THINK YOU WILL LOVE THIS ROLE

The world’s most beloved brands don’t just have customers, they have fans – communities of loyal advocates willing to show and share their brand love. At tms, our Global Merchandise Services (GMS) team helps brands supply their fan communities with covetable merchandise that unleashes their badge-wearing potential.

We are seeking a strategic and dynamic Merchandise Category Growth Director to drive revenue growth opportunities and enhance business success for GMS. In this role, you will leverage industry expertise, market insights, and brand retail knowledge to unlock new growth channels. You’ll work closely with our product development, merchandising, and sourcing teams to identify high-impact trends, develop data-driven strategies, and strengthen business partnerships.

We’re looking for a results-driven leader with a strong background in business development, brand partnerships and retail merchandising. The ideal candidate has experience growing new business, scaling current business, analyzing customer insights, and fostering collaborative relationships across teams.

ROLES AND RESPONSIBILITIES

Leading Generation and Prospect Qualifying

• Develop and execute lead generation strategies, both independently and in partnership with third-party firms
• Manage relationships with third-party lead generation providers, ensuring efficiency and alignment with business goals
• Prospect qualification planning and execution
• Develop and refine pitch strategy for impactful execution and cross-functional alignment
• Provide regular business development status reports to internal stakeholders, ensuring transparency and informed decision-making
• Partner with the Mar Comm team to develop compelling and effective marketing materials that support business development effort
• Lead trade show and exhibit planning, coordinating across cross-functional teams for seamless execution

Customer Onboarding

• Legal document execution externally and internally
• Act as the communication lead for cross-functional stakeholders to align new customer objectives and expectations

Growth Strategy and Business Expansion

• Identify emerging trends, market opportunities, and revenue growth strategies for new and existing customers
• Develop and implement strategic initiatives that align with evolving customer demands and industry landscapes
• Lead cross-functional efforts to communicate and execute growth strategies across product development, merchandising, sourcing, and supply chain teams

SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE

• Proven experience developing and working prospect qualification funnels with strong ability to convert leads to long term profitable business
• Experience in scaling merchandise business and driving revenue growth
• Strong track record of developing and executing business development strategies aligned with customer needs
• Integrity, interpersonal skills, and a strong sense of humor to foster a positive team…