Crew Planner

Job Description Day to Day

• Develop and implement efficient, cost-effective crew rotation schedules for assigned disciplines to ensure qualified and competent crew coverage.
• Manage rolling schedules (6–12 months) for international crew across multiple vessels, considering hundreds of rotations annually and planning replacements.
• Coordinate logistics such as flights, visas, and medical certifications while handling unexpected changes (e.g., illness, drop-offs).
• Collaborate with internal partners, international agencies, and onboard leadership to resolve scheduling challenges.
• Analyze availability data and produce reports using Excel and Power BI.
• Support the Planning Department with competing priorities and projects, exercising authority to make scheduling decisions.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to  To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

• Experience in planning, coordinating, or scheduling (crew rotations, workforce planning, or similar).
• Strong analytical, forward-thinking, and problem-solving skills.
• Ability to manage complex, sensitive, and confidential issues and communicate clearly (verbally and in writing) with all levels of employees, management, and customers.
• Proficiency in computer business applications, including Word, Excel (advanced reporting), and database tools.
• Well-developed planning and organizational skills.
• Ability to work across multiple time zones and cultures with patience and adaptability.

• Experience in the travel or cruise industry.
• Familiarity with technical operations or hospitality environments.
• Knowledge of internal systems such as MAPS.
• Experience with Power BI or similar reporting tools