Category Manager Project Intern ( Shop - US Operatons BS​/MS

Overview

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies. Tik Tok aims to bring discovery, inspiration, and joy back to shopping by becoming the commerce channel of choice for merchants, creators, and affiliates. The Tik Tok Shop US operation team is focused on building a secure, intuitive e-commerce ecosystem with a unique customer experience.

For a project intern, you will work on short-term projects that provide real‑world experience in a fast‑paced environment.

• Be familiar with the overall strategies and tactics of global e‑commerce business, and deeply support business leaders to disassemble project tasks, set priorities and add value to the business team.
• Develop and execute comprehensive strategy, including goal/budget setting and performance review.
• Conduct data analysis to evaluate the performance of merchandise and seller growth, identify trends and make recommendations for optimization.
• Collaborate with cross‑functional teams to plan and execute the strategy.
• Participate in the design and implementation of business operation management systems and processes, providing strong support for the implementation of business strategy.
• Proactively identify and mitigate risk during rapid growth in business development, while ensuring regulatory and policy compliance is maintained.
• Establish a clear and efficient communication mechanism with internal and external partners globally, coordinate projects across systems and departments, and improve overall synergy efficiency.

• Currently pursuing a Bachelor’s or Master’s degree, with strong interest in Business Administration, Project Management, Marketing, or a related field.
• Strong analytical and problem‑solving abilities; proactive, detail‑oriented, and capable of conducting both qualitative and quantitative research to generate actionable insights.
• Excellent communication and cross‑team collaboration skills, skilled at moving things forward.
• Passion for business and aim for higher goals.

• Interest in e‑commerce business; internship experience or a solid understanding of the industry landscape is a plus.
• Familiar with Tik Tok and other content platforms; experience in content‑based e‑commerce (brand and/or platform‑side) is highly preferred.
• Proven skills in building network and connections with brands and/or retailers is a plus.
• Passion for Tik Tok and e‑commerce, eager to exceed challenging goals while building something truly unique to the market.

• Hourly rate: $23.75 per hour.
• Health insurance, life insurance, wellbeing benefits.
• 10 paid holidays per year and paid sick time (56 hours if hired in the first half of the year, 40 hours if hired in the second half).
• Housing allowance available for interns not working 100% remote.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Criminal history may affect job duties such as interacting with clients, handling confidential information, and exercising sound judgment.