Senior Program Manager, Talent

Senior Program Manager, Amazon Talent & Compensation

Job :  |  Services LLC

Amazon is looking for a Talent Management Program Manager with a proven delivery record and program management experience to own strategic, tactical, cross‑functional and technology projects and programs. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes.

• Manage full lifecycle of complex cross‑functional programs with considerable impact across multiple organizations.
• Engage with and coordinate work between product, UX design, technical and analytics teams; develop go‑to‑market and change management strategy and assets.
• Develop overall program strategy, aligning plans with senior leadership, and tactically drive teams inside and outside the organization to deliver.
• Define program mission, vision, tenets, set objectives, analyze data and drive improvements quantified with metrics.
• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions.
• Partner with teams across the business you support and beyond to source, allocate and coordinate resources.
• Oversee gaps between teams, processes and systems to help teams reduce exposure to classic failure modes (e.g., insufficiently understood or documented requirements, ineffective cross‑team collaboration, long‑term impacts from third‑party solutions, security not considered, insufficient stakeholder review).
• Solve ambiguous problems and proactively identify and mitigate risks.
• Communicate and impact critical business initiatives with program managers, business leaders and executive team.
• Develop, implement and govern KPI reporting for a portfolio of programs, providing visibility to milestones and performance across all projects.

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Bachelor's degree.
• Experience owning program strategy, end‑to‑end delivery and communicating results to senior leadership.

• 2+ years of driving process improvements experience.
• Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field.
• Experience in complex problem solving and working in a tight schedule environment.
• Experience working cross‑functionally with tech and non‑tech teams.

• Base salary range:  –  USD annually (Seattle, WA). Final compensation will be determined based on experience, qualifications and location.
• Package includes sign‑on payments and restricted stock units (RSUs).
• Health insurance (medical, dental, vision, prescription), basic life & AD&D insurance, optional supplemental life plans, employee assistance program, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage.
• 401(k) matching, paid time off, parental leave.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.