Platform Campaign Project Intern ( Shop - Operations BS​/MS

About the Team

The Tik Tok Shop US operation team aims to deliver high quality products and a unique customer experience via Tik Tok. We are building the Tik Tok e‑commerce partnership for the US. With over 1 billion loyal users globally, Tik Tok is an ideal platform to deliver a brand‑new and better e‑commerce experience.

As a project intern you will engage in short‑term projects that provide practical skills through on‑the‑job learning in a fast‑paced work environment.

• Act as a bridge between the Operations and Product teams to identify workflow gaps, optimize product experience, and support iterative improvement of product features and processes.
• Analyze operational data to uncover insights, diagnose product issues, and support data‑driven decision‑making.
• Collaborate with the product team to refine product requirements, improve user journeys, and support the design of scalable product solutions.
• Participate in prioritization discussions by consolidating feedback from operations, users, and cross‑functional stakeholders.
• Support cross‑team communication across regions and time zones, ensuring smooth delivery of product development, testing, launch, and continuous optimization.

Minimum Qualifications:

• Currently pursuing an undergraduate / master’s in Business, Statistics, Computer Science, Data Science, Engineering, Business Analytics, or related fields.
• Proven skills in logical thinking and data analytics; able to break down complex problems and propose actionable solutions.
• Proven skills in communication, organization, and project execution; proactive, responsible, and capable of driving tasks independently.

Preferred Qualifications:

• Proven experience in marketing/e‑commerce related internships/projects is a plus.

Hourly rate: $23.75 – $23.75. Interns have day‑one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half, 40 hours if hired in second half). Interns not working 100% remote may be eligible for housing allowance.

Qualified applicants with arrest or conviction records will be considered in accordance with all federal, state, and local laws. Our company reserves the right to modify or change benefits programs at any time.

Applications will be reviewed on a rolling basis. Successful candidates must commit to at least 3 months internship period. By submitting an application you accept and agree to our global applicant privacy policy.