Sr Mgr, Transformation , AWS Senior Talent & Transformation

Senior Manager, Transformation, AWS Senior Talent & Transformation

Job :  | Amazon Web Services, Inc.

AWS is seeking an experienced transformation leader to spearhead our Transformation team and practice. As the Senior Manager, Transformation, you will envision and deliver innovative organizational development and change management solutions that drive sustainable transformations across the business. Your mission is to create human‑centered transformation experiences that empower employees to do their best work while elevating how we deliver for our customers.

• Transformation Strategy & Design
  • Anticipate transformation opportunities by staying ahead of industry trends, emerging technologies, business/workforce needs
  • Conduct comprehensive organizational assessments to deeply understand cultural values, mindsets, behaviors, and opportunities
  • Collaborate with customers and leaders to define transformation visions, goals, risks, and strategic roadmaps from concept to execution
  • Design scalable, high‑impact transformation solutions (services, tools, playbooks) tailored to evolving business complexity and growth
  • Continuously enhance solution designs by studying usage data, ecosystem changes, and incorporating best practices
  • Build world‑class transformation capabilities by leading cross‑functional teams and developing high‑performing talent
• Organizational Development
  • Partner with leaders to de‑risk/optimize areas that enhance businesses’ ability to operate as well‑designed, well‑oiled machines
  • Lead solutions for re‑engineering organizations, driving high‑performance teams, and managing large‑scale organizational changes
  • Guide senior teams as they solve for conflicts or ambiguities in roles, responsibilities, and work processes
• Leadership & Influence
  • Relentlessly advocate for the business/workforce by identifying transformation opportunities that accelerate goal achievement
  • Build trusted partnerships by deeply understanding customer contexts and delivering tailored, high‑impact solutions
  • Effectively lead matrixed, cross‑functional teams through ambiguous situations, empowering them to achieve ambitious targets
  • Demonstrate strong business acumen, communication abilities, and executive presence to influence senior stakeholders
• Experience Design & Innovation
  • Lead design and delivery of scalable, enterprise‑wide transformation experiences, services, and tools that meet evolving needs of complex, global businesses
  • Maintain cutting‑edge knowledge of experience design, change, marketing, enablement practices, technologies, and methodologies
  • Develop best‑in‑class transformation playbooks, methods, and reusable assets to scale capability‑building and drive innovation
  • Use audience segmentation, persona development, and journey mapping to craft compelling transformation brands and narratives
• Change Management & Strategic Communication
  • Lead cross‑functional, informal, matrixed, and dotted‑line teams to maximize performance and achieve transformation goals in ambiguous, fluid environments
  • Empower, motivate, and develop teams and stakeholders to build transformation expertise and drive shared objectives
  • Develop high‑impact strategic communications (internal materials, org‑wide messages, articles) that prioritize the user experience
  • Set strategic direction for SMEs and partners to deliver purpose‑led, resonating content across channels
• Impact‑Based Measurement & Continuous Improvement
  • Define, track, and communicate performance measurements to stakeholders
  • Collect, analyze, and continuously improve transformation methods, tools, and reusable assets based on data‑driven insights
  • Partner with science/analytics experts to evaluate solution effectiveness using qualitative and quantitative methods
  • Leverage measurement insights to drive continuous improvement of solutions and increase transformation success rates
  • Advise customers, leaders, and SMEs by translating analytics into clear, actionable recommendations to unlock organizational value

• Bachelor’s degree in a relevant field or equivalent work experience
• Experience communicating across technical and non‑technical audiences, including executive‑level…