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Strategic Mid-Market CSM — North America
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-06-28
Listing for:
Hiya
Full Time
position Listed on 2026-06-28
Job specializations:
-
Business
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Hiya is seeking a Mid-Market Customer Success Manager to handle a portfolio of customers across North America valued at approximately $3M in Annual Recurring Revenue (ARR). You will act as a key advisor to these customers, helping them achieve their goals while ensuring high levels of satisfaction and retention.
The successful candidate will have 3-5 years of relevant experience in a SaaS environment, and will excel in building relationships, executing success plans, and collaborating across teams to enhance customer experience. Competitive salary and benefits included.
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