Senior Program Manager, Devices and Digitial Services

Senior Program Manager, Amazon Devices and Digital Services

The Amazon Devices & Services Business Development organization is looking for a results‑oriented, data‑driven Program Manager to manage our branded device portfolio across our business units. You will coordinate cross‑functional projects across stakeholder and partner teams, ensuring projects are delivered on schedule while driving process improvements and automation that reduce manual effort and scale operations for new launches. You will also support program strategy alongside the Devices Operations and Engineering teams and serve as an ambassador for the program across the organization.

• Own end‑to‑end project coordination for branded device launches, managing timelines, dependencies, and deliverables across Business Development, Finance, Planning, Logistics, Product, Accounting, and Engineering teams.
• Identify opportunities to optimize internal and external workflows, ensuring maximum efficiency and effectiveness across the program lifecycle.
• Evaluate current processes and systems to identify areas for automation, and lead initiatives to implement solutions that increase productivity and reduce manual effort.
• Analyze program data to identify trends, surface improvement opportunities, and deliver regular reporting to leadership to inform strategic decision‑making and drive continuous optimization.
• Partner with Operations and Product Line teams to understand inventory requirements, manage lead times, and ensure product availability aligns with launch schedules.
• Develop and maintain training materials and documentation for processes and systems, ensuring team members are equipped to effectively utilize tools and follow established procedures.
• Ensure compliance with company policies, industry regulations, and contractual agreements, and implement measures to continuously monitor and improve quality in business operations.

On any given week, you might kick off Monday with a cross‑functional launch sync to align partners on an upcoming device release. By midweek, you’re diving into program data to identify a bottleneck in the sample delivery process and proposing an automation fix. On Thursday, you’re coordinating with Finance on P&L reporting and updating leadership on program status. Friday wraps with a strategy session on how to scale operations for next quarter’s launches.

• 8+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end‑to‑end delivery, and communicating results to senior leadership
• 2+ years of managing stakeholders in cross‑functional project experience
• PMP, or Bachelor's degree in management, business administration, economics, engineering, or marketing
• Knowledge of general AI tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at (Use the "Apply for this Job" box below)..

USA, WA, Seattle -  -  USD annually