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Centric Customer Success Manager, SMB

Job in Seattle, King County, Washington, 98127, USA
Listing for: Yoodli AI Roleplays
Full Time position
Listed on 2026-06-28
Job specializations:
  • Business
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 10000 USD Monthly USD 10000.00 MONTH
Job Description & How to Apply Below
Position: Renewals-Centric Customer Success Manager, SMB

Yoodli AI Roleplays is looking for a Customer Success Manager specializing in Renewals based in Seattle. You will manage the end-to-end renewal process for SMB customers with annual contract values under $10,000. This hybrid role requires strong organizational skills, a focus on process, and the ability to manage multiple transactions efficiently.

The ideal candidate possesses at least 3 years of experience in renewal management within SaaS, with a proven track record of executing high-volume transactions and negotiating contracts directly with customers. We offer competitive compensation, equity, and benefits.

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