Senior Director, Account Partner
Listed on 2026-07-01
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Business
Business Development, CRM System, Client Relationship Manager
Role Description
Director/Senior Director Account Partner, Life Sciences – a strategic, player‑coach executive role focused on securing and accelerating high‑value transformation programs for Fortune 500 life sciences customers. The incumbent drives a unified "One Salesforce" pursuit, aligning License Sales, Product, and Customer Success to deliver tangible ROI from Salesforce’s AI, Data and CRM investments.
Responsibilities- Own end‑to‑end go‑to‑market motion to build 7‑ and 8‑figure service proposals.
- Lead the design and execution of digital transformation roadmaps, moving customers from legacy systems to AI‑first enterprises.
- Close complex services pursuits, leveraging direct and indirect communication to align diverse CxO stakeholders.
- Drive account planning and strategy across strategic Life Sciences customers, mapping program outcomes to commercial milestones.
- Self‑originate pipeline and accelerate high‑value opportunities by identifying untapped value within the Life Sciences ecosystem.
- Demonstrate commercial excellence through rigorous territory planning, deal progression, and close plans.
- Engage at the CxO level, positioning yourself as a long‑term trusted advisor from initial vision white‑boarding through Program Executive Steering Committee meetings.
- Inspire cross‑functional teams, leading with indirect authority across matrixed teams and external partners such as system integrators.
- Utilize industry and market trends to build tangible pathways to scalable, sustainable innovation.
- 8+ years of experience leading technology transformation programs at Fortune 500 companies.
- 6+ years of management or internal consulting experience leading large strategic programs, including business development, client relationship management, and delivery oversight.
- 5+ years of experience managing, coaching, and developing staff.
- Expertise in at least one of the following areas:
Sales, Service, Marketing, Omni‑channel, Customer Experience, Technology Delivery, and Operations. - Presented business‑value pitches and negotiated terms with commercial rigor and sound business judgment.
- Significant experience managing C‑suite relationships and executive objection handling.
- Ability to balance strategic thinking with execution to drive customer and team success.
- High emotional intelligence, curiosity, empathy, and a passion for continuous learning.
- Willingness to travel as part of the role.
- Bachelor’s degree required; MBA or other relevant postgraduate degree preferred.
- Track record of strong performance across blended consultative sales, technology sales, and/or technology program delivery.
- Experience owning pursuit teams and participating in the proposal development process with demonstrated negotiation and conflict‑management skills.
- Experience leading client, internal teams, and partners without positional authority across technology, business, and culture change.
- Strong technical acumen and experience collaborating with technical teams.
- Prior executive experience with excellent verbal, interpersonal, and presentation skills, and a history of decisive decision‑making.
- Experience selling or delivering Professional Services in a Salesforce‑type or GSI environment.
- Base salary range: $213,265 – $285,220 (annual).
- Equity, incentive compensation, and other benefits as applicable.
- Comprehensive medical, dental, vision, and mental health support.
- Paid parental leave, life and disability insurance, 401(k) with company match.
- Employee stock‑purchase program and other perks to support work‑life balance.
Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We believe in equality for all and create an inclusive workplace free from discrimination. All employment decisions are based on merit, competence, and qualifications, without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or other protected classifications.
To learn more about our commitments, please review the posting statement and the full benefits information linked above.
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