Product Manager - USDS

Responsibilities

Team Intro:
The Payment team of U.S. Data Security department of Tik Tok provides payment solutions — including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on — to ensure that users have a smooth and secure payment experience on Tik Tok platform.

As a Product Manager with the Payments team, you will partner with cross‑functional teams to develop and execute product strategies that streamline payment experiences for buyers, sellers, and creators across Tik Tok Shop, Tik Tok Live, and other monetization verticals. You will drive platform growth by prioritizing secure, user‑centric payment solutions and collaborate with global business and product teams to expand adoption of and improve the user experience of financial products and services.

Responsibilities:

• Strategic Vision &
  
  Roadmap:
  
  Own product vision, strategies and develop clear product roadmap for Payment and Financial Services by analyzing and identifying business problems/opportunities.
• Collaborative Product Development:
  Work closely with UI/UX designers, engineers, QA, and cross‑functional teams to translate product strategies into tangible outcomes.
• Business Alignment:
  Foster strong relations with key stakeholders (e.g., global business and product teams, product operation team, customer support team) and align goals, priorities, and product roadmaps with them. Plan key product initiatives and work with cross‑functional stakeholders to deliver the goals.
• Performance Analytics:
  Provide critical insights into product performance. Understand users' pain points and how to address the gaps.
• Research & Investigations:
  Lead investigative endeavors to gain deep understanding of users' pain points, understand industry best practice and drive the adoption for the US market.

Minimum Qualifications:

• 4+ years of experience in product management, preferably in consumer‑facing internet or fintech companies.
• Specific domain expertise in financial service products, such as Buy Now Pay Later (BNPL) or consumer lending, card issuance, or other financial services.
• Experience managing products that require close collaboration with cross‑function teams such as business, tech, legal, compliance, risk, operations and external partners.
• Deep understanding of the e‑commerce and online marketplace ecosystems.
• Excellent communication skills, with the ability to articulate complex business and technical concepts to diverse stakeholders including executives.

Preferred Qualifications:

• Direct experience in the fintech, payments, or financial services space is preferred.
• Proven track record of delivering results in a fast‑paced, dynamic environment, and driving innovation on behalf of internal and external stakeholders.
• Broad technical knowledge and in‑depth understanding of frontend, backend, machine learning / algorithms and platform products.
• Strong analytical and quantitative skills with the ability to use data and metrics to evaluate assumptions, make recommendations and decisions, and drive execution.
• Ability to thrive in a cross‑functional environment while balancing multiple responsibilities, scoping projects, evaluating priorities, and effectively working well within a team.

For Pay Transparency:
Compensation Description (Annually). The base salary range for this position in the selected city is $199,500 - $393,300 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others.…