Product Manager

Build the future, spark innovation and align your career with purpose.

McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we're building a thriving planet.

Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We're making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through:

• renewables and energy services
• engineering and design
• construction and facility services

To get where we're going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you?

The Business Technology team is seeking a Product Manager to serve as a dedicated partner to the Energy & Technical Services
lines of business
. In this role, you'll own the backlog across a broad portfolio of products and platforms end-to-end - managing Service Now ticket queues, coordinating responses, and driving integrations across interconnected systems - while building trusted relationships with business leaders and operational stakeholders. The ideal candidate is comfortable running Agile ceremonies, navigating mid-sized project management, and keeping cross-functional priorities aligned across both technology and business teams.

Prior experience in - or working alongside - businesses that deliver energy services, building performance, facilities management, or technical construction and engineering is a plus, as familiarity with the operational complexity of those environments translates directly into this role.

This is a high-visibility position for someone ready to take on meaningful product ownership and help the organization deliver more value from the platforms it already has.

Location:

this position is based in Seattle, WA and works a hybrid work schedule.

Product Strategy & Roadmap

• Support major, large-scale initiatives.
• Develop and maintain portfolio product roadmaps.
• Maintain knowledge of existing technology solutions, future needs, industry trends, and competitive threats.
• Define enhancements and features in collaboration with stakeholders.
• Develop and maintain business cases.

Product Lifecycle & Delivery

• Manage the full product lifecycle, including modifications, upgrades, maintenance, and end-of-life.
• Produce well-written documentation, including Product Requirement Documents (PRDs), User Acceptance Testing (UAT) plans, and training materials.
• Create product deliverables such as wireframes, prototypes, and specifications.
• Facilitate product design and user focus sessions.
• Lead coordination and documentation of project activities, including product introduction meetings, design reviews, and UAT.
• Lead training sessions to ensure successful adoption by users and LOB/CSU teams.
• Work with technology partners to deliver projects, including user stories, functional specifications, and testing.

Collaboration & Stakeholder Management

• Partner with LOB/CSUs, technology, and enterprise teams to enable cross-functional collaboration.
• Manage and follow up on client requests.
• Contribute to innovation by gathering and maintaining internal and external client insights.

Stewardship & Administrative Support

• Serve as a steward of McKinstry technology solutions.
• Deliver accurate, high-quality, and timely results in product administrative support.

Perform other duties as assigned.

• 3-5 years in product management or Architecture, Engineering, and Construction (A/E/C) industry technology solutions experience.
• Demonstrated product management and/or project management skills.
• Comfortable navigating and working within a variety of software platforms to understand functionality, troubleshooting issues, and identifying opportunities for improvement.
• Knowledge of software development life cycle (SDLC) and Agile methodologies preferred.
• Develop a deep understanding of the business and partner pain points, translating needs into technology-driven solutions.
• Strong organizational and analytical skills, with exceptional attention to detail.
• Strong written and verbal…