Senior HR Specialist - Business Operations & Engagement, AWS People and Technology; HR

Description

The HR Specialist for AWS PXT Business Operations and Internal Engagement serves as the operational engine of the AWS PXT people agenda — owning the mechanisms, cadences, and communications that keep a global HR organization aligned, accountable, and connected. This role sits at the intersection of business operations, AI‑enabled process design, and employee engagement, and is responsible for translating strategic priorities into repeatable, measurable execution.

The position has evolved from cadence management to include AI‑native automation of business review mechanisms, full ownership of the AWS PXT goals program, and leadership of internal engagement and communications strategy. The right candidate brings operational rigor, innovation, speed, and a builder’s mindset — someone who runs processes with precision today while continuously improving them for tomorrow.

• Business Cadence & Rhythm of the Business
• Owns the full AWS PXT cadence: WBRs, MBRs, QBRs, offsites, and strategic planning (3YP, OP1/OP2)
• Drives business reviews including metrics dashboards, goals dashboards, and offline review packages
• Manages long‑range and annual planning processes; coordinates cross‑functional alignment mechanisms
• AI‑Enabled Automation
• Leads automation of business review mechanisms using AI tools and agentic workflows
• Identifies opportunities to reduce manual effort, increase speed, and improve data quality
• Serves as the team's AI adoption champion – testing tools and embedding practical applications into cadences
• Goals Management
• Manages annual goal uploads, dashboards, monthly reviews, and stakeholder coordination across all AWS PXT sub‑teams
• Runs semi‑annual 1:1 goal reviews with HR Senior Team Leads; produces “Goals Health” reporting
• Internal Engagement & Communications
• Leads internal communications programming:
  Global Town Halls, Cloud Keepers forums, PXT Huddles, and recognition programs
• Owns the engagement calendar and tracks sentiment metrics to guide programming decisions
• Manages leadership messaging and maintains permission groups for communications and data access
• Strategic Partnership
• Partners with AWS PXT Leaders on Q  documents, People Plan development, and cross‑functional coordination

• Bachelor's degree or equivalent in Business, Program Management, Human Resources, Employment Law, Computer Science, Finance, Computer Information Systems, Engineering, Operations Research or a related field
• 5+ years of HR, talent acquisition, management consulting, or project/program management experience

• Experience communicating clearly and concisely with leadership, stakeholders, and cross‑functional teams
• Experience creating and implementing large‑scale organizational programs
• Experience owning program strategy, end‑to‑end delivery, and communicating results to senior leadership
• Experience improving and creating new processes and structure to achieve goals

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit (Use the "Apply for this Job" box below). for more information.

Base salary range: $ – $ USD annually (USA, WA, Seattle). The package includes sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and optional supplemental life plans, EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage), 401(k) matching, paid time off, and parental leave.