Senior Business Analyst- VMDM

Senior Business Analyst

King County Metro Transit's Vehicle Maintenance (VM) division is seeking a career service Senior Business Analyst to join the Vehicle Maintenance Data Management team (VMDM). In this role, you will be part of a team of Senior, Functional, and Business Analysts responsible for the systems, applications, and operational data that support VM's daily operations, including Crystal Reports, BI Launchpad, M5/EAMS, dispatch tools, yard telematics, and other mission-critical platforms.

You will also serve as the division's primary SharePoint Administrator, ensuring information is structured, accessible, and user-friendly for both decision makers and frontline teams. As a Senior Business Analyst, you will lead complex analytical and statistical studies that inform programs, policies, systems, and operations across Metro Transit. You will guide cross-functional teams in diagnosing problems, developing data-driven solutions, and supporting initiatives with significant impact on the VM Division, the Metro Transit Department, and the community.

This position partners closely with leaders and managers on strategic planning, process improvement, and software and system deployment efforts. The Senior Business Analyst is distinguished from the Business Analyst classification by its higher level of independence, broader scope of responsibility, and expert-level knowledge in process improvement and complex operational analysis.

Recruitment info:
This recruitment will be used to fill one (1) career service Senior Business Analyst position within the Vehicle Maintenance Data Management Team. In addition, this selection process may be used to generate an eligibility list for future career service, Term-Limited Temporary, and/or Special Duty Assignment vacancies in this classification and workgroup. If created, the eligibility list would be retained for 12 months from the date of posting and may be used at the discretion of the hiring authority.

Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. Additional duties include:

• Design, develop, implement, and maintain reporting tables, metrics, and reports that drive key business decisions using third party BI applications.
• Lead multidisciplinary teams to carry out complex studies and analyses to define business requirements and alternative options for improvements for a variety of operational, procedural, and management issues.
• Act as consultant and primary advisor to all levels of management across division and department lines; serve as an expert technical resource for cross-functional, inter-departmental projects and project teams.
• Develop, maintain, and update MS Teams and SharePoint sites.
• Research, design, data map, develop, test, implement, train and document enterprise application systems; BI reports, application modifications, business process improvements, system configuration changes, and other related application functions.
• Provide support with carrying out complex studies and analytics, then use results to develop recommendations and strategies for business decisions and improvements.
• Support business teams in identifying and delivering significant and quantifiable business process improvements through the application of process improvement methodologies such as Lean and Six Sigma.
• Initiate and lead problem solving efforts, working closely with internal and external stakeholders. Ensure coordination of project plans and activities with other agencies and/or vendors to ensure system design, modification, and implementation meet user requirements.
• Lead the education and training of multidisciplinary team members, front line staff and management in process improvement principles, tools, and the use of dashboards and reports to achieve business goals and to identify solutions to problems of significance to Vehicle Maintenance operations. This work may include value stream mapping, creating standard work and implementing daily management systems.
• Guide process improvement teams in the use of data and other information to assess and understand issues, evaluate options, and make decisions; analyze and evaluate facts to draw conclusions. Oversee the preparation of concise, comprehensive reports, flow charts, statistical analyses, organizational charts, graphs, and other documents summarizing team findings and recommendations; coach team members to develop and deliver presentations to executive management, elected officials, and outside organizations.
• Translate business requirements into technical specifications and coordinate project plans and activities with other agencies or vendors to ensure the system design, modification, and implementation meet business needs and user requirements.
• Collaborate in the development and reporting…