Sr. Business Ops Manager, ASP Planning & Business Operations

Description

Final date to receive applications:
Jul 2, 2026

• Partner with the ASP Ops Director on team strategy, operating model design, and prioritization — acting as a sounding board and an independent operator who can carry decisions forward.
• Lead goal planning for the ASP Ops function: target setting, cascade logic, and in-year adjustments.
• Monitor organizational health across the team — identify where the operating model is creating friction or falling behind, and drive fixes without being asked.
• Own the operational cadence that keeps ASP's Leadership Team aligned: executive reviews (x ), staff meetings, and the supporting infrastructure that makes them effective.
• Make judgment calls about what information reaches leadership, how it's framed, and when the format itself needs to evolve.
• Close the loop between leadership feedback and operational change by turning observations into better mechanisms.
• Design and govern the documentation ecosystem for ASP Planning & Business Operations — spanning planning, reviews, ticketing, product management, and every mechanism the team supports.
• Set standards for structure, currency, and discoverability that Subject Matter Experts (SMEs) build against — you own the system, SMEs own the content.
• Deploy AI-enabled automation (Amazon Quick, Kiro, etc.) to keep knowledge current, reduce manual upkeep, and scale access without scaling headcount.

• Bachelor's degree or equivalent
• Experience conducting sophisticated and creative analysis of complex data and translating the results into actionable deliverables, messages, and presentations
• Fluency in sales operations, planning systems, or GTM operations within a technology organization
• Experience operating as a Chief of Staff, business operations lead, or similar right-hand role to a senior leader (Director+)

• Demonstrated ability to independently represent leadership in cross-functional forums and make decisions without escalation
• Experience designing or redesigning organizational operating models, business review cadences, or goal planning processes
• Experience building AI-enabled automation into operational workflows (not just awareness — actual implementation)
• Track record of simplifying complex operational environments rather than adding process

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

USA, CA, Mountain View -  -  USD annually

USA, CO, Denver -  -  USD annually

USA, NY, New York -  -  USD annually

USA, TX, Dallas -  -  USD annually

USA, VA, Arlington -  -  USD annually

USA, WA, Seattle -  -  USD annually