Client Operations Specialist

About Us

Hughes Marino is a global corporate real estate advisory firm that has represented companies on tens of thousands of projects.

We are searching for a fantastic new Client Operations Specialist to become a valued member of our Seattle team.

Your primary responsibility will be to partner with our brokerage team to ensure world‑class client experiences, by using our state‑of‑the‑art database management systems. You will manage and maintain broker partners' schedules and proactively follow up with outstanding communication to confirm project details and appointments. You will also support transactions involving many moving parts and collaborate with a variety of internal team members and external stakeholders.

The role includes looking after our immaculate office through administration and management, as well as planning and executing team events.

• Proven track record managing confidential, complex, and critical projects with precision.
• Exemplary attention to detail in data management and written communication, adept at preparing market surveys, tour books, and client presentations.
• Ability to prioritize effectively amidst a rapidly evolving environment, ensuring timely project delivery.
• Demonstrated composure in challenging situations, making informed decisions to drive business objectives.
• Expertise in delivering business requirements with sophistication and professionalism.
• Highly proactive nature with a strong sense of urgency, initiating actions to meet organizational goals.
• Genuine empathy and dedication to assisting others, finding fulfillment in providing exceptional client support.
• Alignment with company values and commitment to upholding them in daily operations.
• Strong team integration skills, capable of adapting to various roles within a collaborative setting.

• Minimum of three years in a professional environment, showcasing progressive responsibility.
• Commercial real estate experience not required but beneficial.
• Positive and client‑centric attitude, fostering a supportive team environment.
• Exceptional written and verbal communication skills, proficient in Microsoft Office Suite (Outlook, Word, Excel).
• Bachelor's degree or equivalent practical experience required.

Commensurate with skills, experience, and qualifications, typically in the range of $70,000-$80,000 annually.