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Returns & Refunds Strategy Lead
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-07-08
Listing for:
TikTok
Full Time
position Listed on 2026-07-08
Job specializations:
-
Business
Operations Management
Job Description & How to Apply Below
Tik Tok is seeking an experienced professional to lead the Returns & Refunds operational strategy for the US market. The role requires overseeing policy design, customer experience optimization, and merchant enablement while collaborating cross-functionally with Operations, Product, and Engineering.
The ideal candidate will possess a BA/BS degree and have over 5 years of experience in e-commerce operations, with a strong understanding of after-sales processes. This position offers a competitive salary and comprehensive benefits.
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