Head of Strategy – Operations

Responsibilities

• Design and lead the rhythm of the business across enterprise-wide technology operations.
• Identify and prioritize strategic programs to improve delivery, efficiencies and risks across the CTOO Office.
• Act as a key advisor and support for the CTOO in decision-making, managing priorities and portfolios to ensure alignment of strategic objectives.
• Create and deliver external communication strategies in partnership with CMO office.
• Internal communications execution to ensure the entire organization is aligned, rowing together, and amplifying the culture of F5.
• Prepare briefings, reports, and presentations for leadership meetings.
• Serve as the liaison between the CTOO and other business units.
• Ensure clear communication and alignment across departments, fostering collaboration and coordination on company-wide initiatives.
• Partner with teams to manage resistance and promote engagement during times of change.
• Prepare briefings, reports, and presentations for meetings at all levels up to and including the Board of Directors.
• Create and distribute updates on strategic initiatives and ensure the timely flow of information.
• Prepare agendas and materials for leadership meetings, ensure alignment of priorities, and follow up on action items.
• Attend meetings on behalf of the CTOO when required.

• Proven experience in a Chief of Staff, or senior operational role, preferably in a fast-paced or high-growth technology environment.
• Very strong communications expertise with both internal and external constituents.
• Strong organizational, planning, portfolio and project management skills, with the ability to manage multiple priorities and deliverables.
• Deep understanding of business operations, financial metrics, and performance drivers in a technology company.
• Strong analytical skills:
  Ability to interpret data, identify trends, and use insights to inform business decisions.
• Proficiency in data analysis and performance metrics to drive operational improvements.
• Experience in budgeting, resource allocation, and forecasting, ensuring the CTOO’s priorities are met within financial constraints.
• Excellent interpersonal and communication skills, with the ability to build relationships and collaborate across all levels of the organization.
• Strategic thinking with strong problem-solving skills and the ability to translate strategy into execution.
• Ability to lead cross-functional teams and influence without authority.
• Experience in handling sensitive and confidential information with discretion.
• Demonstrated ability to manage complex projects and drive results.
• Bachelor's degree in business administration, Management, or a related field (MBA preferred).
• 12+ years of experience in a leadership or operational role, with a minimum of 5 years working closely with C-level executives, particularly in technology companies.
• Experience in a similar strategic/operational role managing diverse functions like business operations, strategy execution, and organizational change.

• Bachelor's degree
• MBA