Manager Aircraft Interiors

Manager Product Development, Aircraft Interiors

The Manager Product Development, Aircraft Interiors reports to the General Manager (GM) Onboard Product and will be responsible for supporting the Aircraft Interiors team as we continue to support and grow Jet Blue’s fleet of aircraft and diversify our product offering. This role will work with a variety of teams internally to keep projects moving and on track, while also facilitating day-to-day relationships with a growing ensemble of external Business Partners that support our team on a regular basis.

The ideal candidate will be able to balance commercial objectives with finding creative solutions to meeting Customer needs onboard the aircraft.

• Represent the Product team on all cross‑functional linefit and retrofit programs, while working effectively with Original Equipment Manufacturers (OEMs), Interior Component Business Partners, and relevant Product Design agencies while also liaising with the appropriate internal stakeholder groups.
• Partner with Product Design to ensure adherence to all creative guidelines for trim & finish, lighting, carpets, sidewalls, and any other Customer‑facing touchpoints.
• Lead internal executive reviews, steering committee meetings, all‑hands sessions and other high‑visibility meetings to ensure alignment on complex projects and gather feedback as needed.
• Represent Jet Blue at critical milestone meetings where we will sign‑off on design requirements and formally accept delivery of products such as seats, cabin monuments, and other interior items.
• Lead the introduction of our A321XL
  R aircraft, ensuring everything is delivered to spec and liaising with necessary work groups for relevant training, change management, and process development.
• Develop new revenue‑generating ancillary products and partner with Revenue Analysis on the management of ancillary streams driven by initiatives such as Mint and Even More Space.
• Partner with Brand, IT, and Analyst Product Technology on incorporating product attributes into our digital merchandising platforms to support ongoing revenue growth opportunities.
• Collaborate with Strategic Sourcing, Accounts Payable, Tech Ops procurement, etc. to effectively structure and launch Request for Proposals (RFPs), issue Purchase Orders (POs) and ensure business continuity for interiors products as needed (seats, carpeting, laminates, cabin furniture, cushions, textiles, etc.).
• Provide day‑to‑day support for many Business Partners, including OEMs, seat manufacturers, consultancies; includes potential Business Partners during product assessment phases.
• Work closely with Inflight and Corporate Communications to gather and organize frontline feedback, diagnose product improvement opportunities, and assist in implementing long‑term solutions.
• Support market research initiatives including competitive benchmarking, concept research, and product testing to inform decision making and development prioritization.
• Help establish and maintain close collaboration with other Product Development teams (Onboard Experience, Inflight Entertainment and Connectivity) to ensure seamless development and alignment.
• Take a significant role in the development of Crew members to support their engagement, growth, and goal achievement.
• Other duties as assigned.

• Bachelor’s Degree in Business; OR a demonstrated capability to perform job responsibilities with a High School Diploma/GED and four (4) years of previous relevant work experience.
• Five (5) years of previous airline or travel industry experience.
• Proficient with Microsoft Office Suite.
• Basic knowledge of key airline / Jet Blue stakeholders, both internal and external.
• Experience working on large‑scale cross‑functional teams.
• Demonstration of ability to manage Business Partner relationships.
• Comfort and confidence in presenting to internal and external audiences.
• Available for occasional overnight travel (15%).
• In possession of valid travel documents with the ability to travel in and out of the United States.
• Must pass a pre‑employment drug test.
• Must be legally eligible to work in the country in which the position is located.
• Au…