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Senior Technical Product Manager, AI Customer Service

Job in Seattle, King County, Washington, 98127, USA
Listing for: Amazon
Full Time position
Listed on 2026-07-27
Job specializations:
  • Business
    AI Business & Operations
Salary/Wage Range or Industry Benchmark: 151200 - 204600 USD Yearly USD 151200.00 204600.00 YEAR
Job Description & How to Apply Below
Position: Senior Technical Product Manager, AI for Customer Service

Amazon in Seattle, WA, is seeking a Sr. Product Manager - Technical to join the WWDE team. You will lead AI/ML-powered defect detection and resolution across the shopping journey, shaping strategy and delivering measurable business impact.

You will collaborate with product, program, engineering, data, and research science teams to drive adoption of new tools, and launch products that move quickly in a fast-paced environment while communicating clearly to senior leadership.

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Position Requirements
10+ Years work experience
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