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Principal Product Manager, Tech QoS for Customer Service
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-08-02
Listing for:
PVH (Tommy Hilfiger/Calvin Klein)
Full Time
position Listed on 2026-08-02
Job specializations:
-
Business
Product Manager, AI Business & Operations
Job Description & How to Apply Below
Amazon is seeking a Principal Product Manager - Tech, QoS to define and drive the long-term product vision and multi-year roadmap for end-to-end CS observability and improved interaction measurement. You will lead cross-functional execution across Engineering, Operations, CX Metrics, and Quality to deliver measurable business impact.
The role requires strong technical product management experience, collaboration with engineers, and a track record of delivering complex product initiatives at
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