Senior Creative Operations Specialist

Who We Are

At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line.

Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.

Our brand values help bond us together and drive our success:

• Runner First
  • We act in the best interest of the runner
• Word is Bond
  • We do what we say we’ll do
• Champion Heart
  • We give our all in everything we do
• There is no “I” in Run
  • We stay generous with our humanity
• Keep Moving
  • We find ways to move every day, because joy is kinetic!

We welcome everyone from every walk of life looking to inspire others through the power of movement — because we’re all moving towards something. Let’s run there.

Creative Content Production is part of the Brooks Creative Lab. We are responsible for executing global and regional video and audio production. We work closely with our Creative Lab and Marketing partners to develop campaigns, social media content, photography for eCommerce and Retail, and so much more.

As the Senior Creative Operations Specialist at Brooks, you will support the Creative Content Production team in delivering high-quality work on time and on budget by managing operational tasks, executing and supporting workflows, and providing day‑to‑day support to producers and cross‑functional partners. You will build your knowledge of the production team’s systems and operations by working on key tools, workflows, and reporting while providing operational support that enables efficient production execution and broader Creative Operations initiatives.

You will help create consistency and visibility across production work streams by executing defined processes, tracking key information, and identifying routine opportunities for improvement in collaboration with senior operations and production leaders. You will connect day‑to‑day production needs with long‑term process development by supporting process improvements and operational alignment – bringing structure, visibility, and consistency to how projects move from intake to delivery.

You will serve as a bridge between the Creative Content Production team and broader Creative Operations.

• Establish and implement production workflows, tools, and documentation in partnership with the Senior Manager to support smooth execution across projects.
• Maintain and update production templates, trackers, timelines, and process documentation to improve team visibility and consistency.
• Support production reporting rhythms by preparing status updates, tracking risks, and surfacing routine issues to managers or senior partners.
• Partner with Creative Operations leadership and staff to align production processes and workflows with wider Creative Lab operations; work closely with the Creative Operations Manager.
• Support Creative Lab process and documentation (i.e., templates, intake, reporting, project management, timelines), bringing a content production perspective.
• Support production systems and technology (i.e. Workfront, SharePoint, Lucid Link, Workhorse, etc.), providing guidance, troubleshooting, onboarding, and training to producers and cross‑functional partners on team processes, systems, and best practices.
• Gather feedback from teammates and stakeholders, analyze processes, and share recommendations for incremental workflow improvements.
• Drive consistent use of Workfront and related project management tools by maintaining accurate project information and helping reinforce consistent usage in collaboration with Creative Operations Manager.
• Identify routine opportunities to improve efficiency through better coordination, documentation, and emerging tools, including AI‑enabled workflows where appropriate.
• Support team resourcing by tracking forecasted work, monitoring capacity information, and helping align project needs with available team support.
• Coordinate day‑to‑day operational tasks across content production work streams in partnership with producers, managers, and…