Semi-Managed Merchant Operation Intern ( Shop - Operations) - 2027 Summer

Semi-Managed Merchant Operation Intern (Tik Tok Shop - Operations) - 2027 Summer

Location:

Seattle

Employment Type:

Intern

Job Code: A255837

About the Team:
The mission of creator and affiliate product team is to design and build products that help creators to promote merchandise to Tik Tok users. This includes creator platform and tools, marketplaces, with product strategy that ultimately drives sales for merchants. We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth.

Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals. Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted. Applications are reviewed on a rolling basis, so we encourage you to apply early.

Please clearly state your availability in your resume, including your start and end dates.

Job Responsibilities:

• Merchandise & Category Oversight:
  Assist in formulating full-lifecycle merchandise strategies; familiar with hit sku logic, enhance category merchandise supply and price competitiveness; possess professional category knowledge and insights, master competitor strategies and tactics, anticipate industry trends;
• Full-Lifecycle Merchant Operations:
  Develop merchant recruitment and support plans; familiar with overseas managed/semi-managed products and support workflows, improve merchant sign-up and renewal rates; effectively resolve merchant issues; collaborate with on-site operations to boost category level-up rate;
• Data Analysis & Methodology Precipitation:
  Proficiency in operation-related KPIs, identify core issues through multi-dimensional (category/merchant/competitor) data comparison; precipitate reusable operation methodologies, iterate the operation system continuously, possess basic business process improvement capabilities;
• Teamwork & Cross-Departmental
  
  Collaboration:
  
  Participate in horizontal projects and knowledge sharing; understand the goals of partners (events/influencers/product teams, etc.), collaborate to complete complex projects and exert cross-departmental influence.

Minimum Qualifications:

• Able to commit to working for 12 weeks during Summer of 2027.
• Currently pursuing Bachelor's Degree or above in Business, Project Management, Data Analytics, or related fields.
• A team player, fast learner and open to changes.
• Pays attention to detail, affinity with numbers, strong problem solving skills.
• Excellent interpersonal and negotiation skills.

Preferred Qualifications:

• Intern experience in e-commerce full service/semi-managed service/merchant operations is preferred.

For Pay Transparency Compensation Description (Hourly) - Campus Intern

The hourly rate range for this position in the selected city is $23.75- $23.75.

Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance.

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse…