Design Operations Manager

ABOUT BEZOS ACADEMY

At Bezos Academy, we believe all children deserve the great start that excellent early education provides, including in under-resourced communities. Our mission is to nurture the potential in every child to become a creative leader, original thinker, and lifelong learner by inventing the solutions needed to scale early childhood education. We are a unique organization that realizes our mission in two ways.

First, we operate a multi-state network of schools in under-resourced communities, offering quality Montessori-inspired preschool at no cost to families. Second, we create tools, products, technology, and other solutions designed to reach young children and their caregivers well beyond the walls of our schools. We aspire to have a profound, large-scale impact on children ages zero to five.

As the Design Operations Manager for a new direct-to-consumer initiative at Bezos Academy, you will help shape how a new product and brand come to life from the ground up. Our work brings together a mobile app, personalized learning experiences, and physical materials designed to help parents support their child’s development in the earliest years of life. You will work across a multidisciplinary design team spanning product design, user research, brand and marketing, and content, helping bring cohesion to experiences across digital and physical touchpoints.

This is a highly collaborative, fast-moving environment where both the product and the way we design it are still being defined. In this role, you will support the design team’s operations by bringing structure to ambiguity, anticipating what’s needed ahead of time, and ensuring the team is set up to deliver thoughtful, high-quality work. You’ll partner closely with the entire design team, as well as external partners, while collaborating with product and engineering to align priorities, shape timelines, and create clarity across complex initiatives.

You’ll ensure we operate effectively, look for ways to improve how we work, and explore new tools and approaches (including AI) to strengthen our design process.

• Seattle, WA
• This role is expected to work in-person with other product team members in our office in the Eastlake neighborhood of Seattle at least two days a week.
• Relocation support is available for those willing to relocate to Seattle, WA

• This is a full-time, benefits-eligible, salaried position.
• The full salary range for this position in Seattle, WA is $113,000 - $185,000 per year. The upper third of the salary range is typically reserved for employees who have been in the role for multiple years and have demonstrated strong performance over time. Starting salary will vary by qualifications and prior experience.
• This role includes 15 paid days of vacation, 4 days of paid personal time off, 9 paid days of sick (care) time, 9 paid holidays, 5 paid days off for an organization-wide winter break, and additional time off if required by applicable law. Benefits for this role include medical, dental, and vision insurance, life insurance, disability insurance, a 401(k) plan with a 4% employer contribution match, paid parental leave, an employer-matched flexible spending account for dependent care, and more.
  
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• Bachelor’s degree or equivalent experience
• Five or more years of experience, including at least two in design operations for a digital product
• Experience working directly with product and design teams, throughout the full product development lifecycle
• Proven ability to manage complex, cross-functional work streams, and drive prioritization and execution through strong organization, communication, and attention to detail
• Experience building or improving team workflows, systems, or processes in fast-paced environments
• Strong experience using tools such as Asana, Bynder, Git Lab, Jira, or similar systems to set up clear, scalable systems for tracking work, managing design assets, and delivering design work to engineering

• Experience managing brand or marketing work, including print production and coordination with external…