Risk Manager II, RISC

Do you enjoy designing and implementing solutions to ambiguous and complex problems? Are you looking to expand your scope of impact and influence strategic decision making? Are you on the market for a new, exciting challenge where you are empowered to use your ingenuity to invent and innovate? If so, we are looking for talented people like you to join our rapidly growing compliance solution delivery team.

The RISC team charter is to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies. In this role, you will work closely with corporate counsel, legal, business teams, selling partner experience and support teams, operational excellence, product, BI and data science/engineering teams to deliver high-impact end to end compliance and safety solutions for health and personal care, medical devices, and consumables products.

Think of this role as a non-technical “solution architect” where you will be given the autonomy to develop a strategy and build effective controls to ensure product compliance in Amazon’s North America marketplace.

The Risk Manager II drives the development and implementation of tools and programs that advance the store's global safety and compliance efforts. This role requires influencing cross-functional stakeholders, supporting strategic projects with legal and business partners, and contributing to team initiatives while ensuring compliance with Amazon quality standards. The Risk Manager II will support the development of daily, weekly, and monthly metrics and is expected to meet safety and regulatory compliance program expectations.

• Conduct risk assessments for current functions and operational processes
• Document existing processes and review standard operating procedures (SOPs) to identify gaps in safety and compliance controls
• Support the establishment and maintenance of process controls to ensure ongoing compliance with safety standards
• Define control health management strategy and ensure product safety and compliance controls are effective worldwide
• Lead execution and maintenance of proactive safety solutions for large-scale categories across worldwide stores, applying learnings globally
• Collaborate with legal, technical, and business teams to support safety and compliance solutions
• Manage cross-functional teams indirectly involved with the execution of the program
• Build mechanisms and send out communication to leaders on progress
• Partner with Business Intelligence teams to build required reporting and share periodic updates with leaders
• Build processes and automate workflows where possible with the use of AI

• 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience
• Bachelor's degree or equivalent
• Experience handling confidential information
• Knowledge of Microsoft Office products and applications at an advanced level
• 2+ years of experience with medical device regulations, classifications, and compliance frameworks (e.g., FDA 510(k), Class I/II/III devices, QMS)

• 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience
• Professional auditing qualification, or similar risk or compliance credentials
• Experience with SQL and Excel
• Experience defining program requirements and using data and metrics to drive improvements

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as…