Senior Demand Planning Manager

Where Trust Leads, Bold Ideas Grow, and Community Thrives

Paula’s Choice, a global skincare leader founded in 1995, empowers individuals to define beauty on their own terms through science-backed products. Our mission comes to life through four core values that guide our actions, decisions, and impact:

Build Trust:We set the standard for skincare, transparency, and shared knowledge.

Be Bold:We lead through innovation and by challenging the status quo.

Act with Kindness:We operate with respect and care—for our customers, colleagues, and the planet.

Create Community:We believe in the power of connection—whether educating customers, supporting each other, or giving back, we grow stronger together.

Our team spans North America, Australia/New Zealand, Europe, and the broader APAC region, collaborating globally to drive innovation. We offer space to thrive—personally, professionally, and through our comprehensive benefits package designed to support your well-being at every stage:

• Generous paid time off, including time off to volunteer
• Learning and development resources to support personal and professional growth
• Wellness benefits like meditation app memberships, product discounts, and free samples of our amazing products
• Most roles are fully remote (roles that are required to be at our Seattle HQ can be found in the details section of this job post)
• Great location – for roles that are hybrid or fully onsite, we’re in the heart of Seattle’s beautiful International District
• Did we mention we’re a dog-friendly office?

Our culture encourages continuous learning and is fueled by connection, curiosity, and cross-functional collaboration. Whether onsite, remote, or hybrid, we stay connected through shared initiatives that bring our teams together. If you’re inspired by transparency, driven to make an impact, and eager to help foster community—we’d love to have you join us.

The Senior Demand Planning Manager is critical to the success of Paula's Choice's supply chain organization. The role is responsible for leading a global team of Category Demand Planners, elevating demand planning from a fragmented, channel-by-channel activity into a single, disciplined global process — owning the demand step of S&OP and driving a consistent forecasting methodology across NAM, APAC, EU, and ANZ.

• Own aggregated, category-level global demand planning for revenue-generating units, with SKU-level forecasts owned by category and region/market planners
• Scale a single, consistent forecasting methodology across NAM, APAC, EU and ANZ, replacing today's inconsistent, market-by-market approaches
• Maintain a rolling 18-month demand horizon, keeping assumptions consistent across base trends, launches, samples, promotions and peak volumes
• Bring global category insights and item-level trends into S&OP meetings and drive demand plan alignment to category growth plans
• Run monthly demand reviews with regional partners and lead the demand step of a newly formalized, integrated S&OP process spanning demand, supply, commercial and finance
• Partner with Sales, Marketing, Finance and Supply to build the consensus demand plan, and represent demand planning at the consensus and executive tiers of S&OP
• Run an in-month global pacing view to surface revenue risks and opportunities early enough for supply to act
• Provide timely in-season analysis on promotions, events and launches, ensuring stakeholders understand results and downstream implications
• Define and own forecast KPIs at a consistent lag cadence, and use them to drive continuous improvement across the team
• Drive Quarterly Category Hindsight reviews, Product Lifecycle Management, and assortment optimization, including discontinuation triggers to reduce SLOB exposure
• Lead product ranking and core-SKU definition across the business to drive inventory strategy and protect never-out-of-stock items
• Drive the new-product-launch market forecast consolidation and approval process in partnership with Product Marketing, integrating demand planning earlier in the Stage Gate process
• Serve as the demand planning lead on the Oracle Planning Central (OPC) implementation, moving the…