Senior Product Manager Technical, AWS Applied AI Solutions - Core Services

Description

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions.

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions.

• Own the product vision, strategy, and roadmap for AI agent evaluation capabilities, including automated evaluation pipelines, human review workflows, and quality benchmarking tools
• Write detailed product requirements that articulate evaluation framework APIs, scoring algorithms, and integration patterns
• Partner with applied scientists and engineers to translate research into production-grade product features
• Drive customer discovery to generalize evaluation requirements from diverse agent architectures, domains, and deployment patterns
• Define success metrics and instrumentation strategies that make evaluation product adoption, coverage, and impact visible to stakeholders
• Own go-to-market strategy, including positioning evaluation tooling relative to existing AWS services and third-party alternatives
• Drive alignment across dependent teams (identity, observability, data platform) to ensure evaluation signals integrate seamlessly with the broader Core Services AI Foundations platform

You split your time between customer discovery, technical design, and cross-team alignment. On any given day you might be meeting with an application development team to understand how they assess agent quality, writing the narrative for a new evaluation capability, reviewing a technical design document with engineers, probing assumptions about scale, and defining acceptance criteria. You operate independently, make trade-offs across competing priorities, and own outcomes from requirements through launch and post-launch performance.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that…