Planning & Development Specialist, Senior

Position Description

Seattle Public Utilities (SPU) is looking for an Outreach and Engagement Lead to drive community engagement for the Combined Sewer Overflow Reduction Program (CSO Program). In this role, you’ll shape outreach strategy from options analysis through construction, lead and mentor a team of outreach consultants, set program-wide engagement standards, and manage the CSO Program website.

In this role you will plan and lead dynamic community events, collaborate with City departments, elected officials, and partner agencies, and ensure clear, consistent communication with impacted neighborhoods. Working closely with project managers, engineers, and construction teams, you’ll help advance SPU’s mission to protect public health, safeguard the environment, and deliver equitable community benefits.

The CSO Program protects Seattle’s waterways by reducing sewage and polluted stormwater overflows, as required by a federal Consent Decree. The team manages multiple concurrent projects and seeks to incorporate meaningful public benefits through CSO infrastructure improvements.

Seattle Public Utilities (SPU) is a community-centered utility that delivers vital services to Seattle residents and businesses including drinking water, drainage and wastewater, and garbage/recycling/compost. SPU also provides drinking water for 1.5 million customers in the region. SPU’s work includes system maintenance and improvements and keeping Seattle clean. Over 1,400 SPU employees work with our community to provide affordable and equitable stewardship of our water and waste resources for future generations.

• SPU Website
• SPU Workplace Expectations(Download PDF reader)
• Strategic Business Plan

SPU commits to Our City Values and Race and Social Justice as core principles that guide our work. We actively take steps to dismantle systemic racism and increase service equity. We value diverse life experiences and strive to create a workplace that is welcoming to all. We take steps to be inclusive and equitable in our recruiting, hiring and promotional opportunities.

We know work isn’t only about what you do it’s also about who you work for and with! SPU provides a fun and family-friendly work environment that supports a work life balance, including:

• Hybrid work schedule opportunities
• Family-friendly and multicultural work environment
• Generous benefits package
• Free Orca Pass
• City pension plan with employer/employee contributions
• Growth potential and advancement opportunities

• Serve as SPU primary outreach subject matter expert for internal project teams, consulting firms, and coordinate with other City departments and agencies.
• Lead the development of programmatic messaging and engagement standards, develop and execute comprehensive, equity-driven outreach and engagement strategies for the multi-year CSO program.
• Lead community engagement efforts (in person and virtual), such as public meetings, neighborhood briefings, and one-on-one meetings with politically sensitive stakeholders, impacted businesses, and community groups to solicit input and mitigate construction impacts.
• Oversee the development of outreach materials such as fact sheets, websites, notices, etc. adhering to the City’s language access, digital accessibility, and writing style guidance.
• Measure effectiveness of community engagement efforts and ensure documented compliance with all federal and state public participation mandates.
• Oversee and coordinate work of consultant outreach staff and manage consultant budgets and deliverables.
• Track outreach activities, contacts, and community interactions using SPU’s Customer Relationship Management (CRM) system.
• Coach…