Sr Product Manager - Technical, Tax Engine, Tax Engine

Job :  |  Services LLC

Amazon's Tax Services organization is building the next generation of solutions to shape the way that we calculate, collect, and invoice tax information as one of the world's largest collectors of online indirect taxes and fees. Our organization's mission is to ensure that Amazon has the right technology and processes to remain accurate and adaptable in a rapidly changing business and tax environment.

That's where you come in. We're looking for a Senior Product Manager - Technical (Sr PM-T) to join us and help build the future of the Tax Services Calculation product charter, which is responsible for indirect tax calculation, determination, and the tax records that support reporting and invoicing for Amazon and non-Amazon entities, across billions of tax calculations and documents every year.

As a Sr PM-T, you will be responsible for identifying and executing on opportunities to build high-impact solutions and features for our Calculation product that meet customer needs and drive business growth.

We are looking for a dynamic, entrepreneurial product manager who is passionate about solving complex and ambiguous problems and who thrives in a fast-paced environment. This position has a high level of visibility, so you will need to communicate clearly and compellingly at all levels of the company. You will measure business impact by diving deep into metrics, tying inputs to business outcomes, and working backwards from customers.

You should have a positive attitude and a strong work ethic; you will work fast and smart, and adapt and iterate quickly. This role operates in highly ambiguous areas, and ideal candidates have a proven track record of bringing clarity, simplifying, and prototyping to iterate fast.

• Influence the development and execution of high-quality feature roadmaps based on the overall product strategy and vision.
• Understand and explain the impact of product features on the strategic value, accuracy, and performance of the Tax Calculation product.
• Make prioritization and trade-off decisions among customer experience, scope, and time to market.
• Manage product planning and development through day-to-day collaboration and decision making with a cross-functional team including engineers, designers, and business and partner teams.
• Develop detailed, crisp user stories with acceptance criteria based on customer needs and business requirements that can be used to create product specifications and architecture.
• Define and analyze metrics that measure and benchmark product success.

As a Sr PM-T in Tax Services, your day will be a mix of meetings and heads-down time for strategy and roadmap planning, and tactical execution. You'll meet with customers and peers across product, engineering, UX, tax, and legal to understand their needs and identify feature opportunities for our Tax Calculation product. You'll develop functional product and user experience requirements for new features and processes that help meet our customers' needs.

You will be expected to own the end-to-end roadmap for discrete product features from requirements gathering through implementation, working across teams to break down silos and drive feature delivery. You will partner closely with the Tax Services engineering team to drive technology design outcomes that are scalable to support all of Amazon's business and compliance needs. The work you deliver has a direct impact on the future product portfolio for the Tax Services organization.

The Tax Calculation team owns the core engine at the heart of Amazon's Tax Services: the platform that determines and calculates the correct indirect tax and regulatory fees for every transaction Amazon processes, across 20+ marketplaces and billions of calculations each year.

When a customer checks out, a seller remits, or a vendor is invoiced, our product is what ensures the tax is accurate, compliant, and processable, in milliseconds and at global scale.

We work at the intersection of technology, tax law, and customer experience. That means partnering closely with engineering to build a scalable, resilient platform; with Tax Planning and Legal to translate complex and constantly changing legislation into system behavior; and with business teams across Amazon to unblock new products, marketplaces, and business models. Our charter spans everything from calculation accuracy and jurisdiction determination to platform simplification, new charge…